Case Manager

Status: Full Time Hourly

FLSA Classification: Non-Exempt

Salary: $49,079

Summary of Position: Case Manager provides intensive case management and wraparound services to youth and families in the Orange County Improving Families Program. Responsibilities include assessment, service planning, resource coordination, advocacy, and direct support to help families achieve stability, safety, and long-term success using a strength-based approach.

• Initiate, organize, plan, coordinate, and implement direct services for assigned participants and their families.
• Develop, monitor, and update individualized service plans utilizing a strength-based and wraparound service model.
• Coordinate community resources and supports to address participant and family needs.
• Maintain regular contact with participants, families, service providers, and referral sources to ensure service plan implementation and progress.
• Complete required documentation, case notes, reports, and records in accordance with program, agency, and contractual requirements.
• Advocate for participants and families while promoting family preservation, self-sufficiency, and positive outcomes.
• Demonstrate knowledge of child welfare systems, community-based services, and effective intervention strategies for youth and families in crisis.

Qualifications/Requirements:

• Bachelor's degree in Social Work, Psychology, Human Services, Criminal Justice, Education, or a related field required.
• Experience working with at-risk youth, families, and community-based service programs required.
• Knowledge of child welfare systems, family preservation services, crisis intervention, and wraparound service models preferred.
• Strong assessment, case management, advocacy, and service coordination skills.
• Ability to develop and implement individualized service plans and monitor participant progress.
• Strong verbal and written communication skills with the ability to effectively engage youth, families, service providers, and referral sources.
• Excellent organizational, time management, and documentation skills.
• Proficiency with Microsoft Office 365 applications, including Word, Excel, Outlook, and Teams.
• Experience utilizing electronic health record (EHR), case management, or other electronic documentation systems preferred.
• Ability to work independently and collaboratively as part of a multidisciplinary team.
• Demonstrated commitment to strength-based, culturally competent, family-centered, and trauma-informed practices.
• Ability to maintain confidentiality and exercise sound professional judgment
• Bilingual (English/Spanish-speaking) is a plus.
• Flexibility to work evenings and non-traditional hours as needed to meet participant and family needs.
• Reliable transportation, valid driver's license, and current automobile insurance coverage required.

Benefits Available:

• Medical/Prescription
• Dental
• Vision
• Short Term Disability
• UNUM Supplemental Insurance
• Employee Assistance Program
• Pet Insurance
• Paid time off
• Holiday Pay
• 403(b) Retirement Savings Plan.
• Weekly Pay
• Direct Deposit

Youth Advocate Programs, Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment based on individual merit, skills, and qualifications, without regard to race, age, color, ancestry, national origin, religion, sex, military or veteran status, or disability or any other status protected by the laws or regulations in the locations where YAP operates. YAP will not tolerate discrimination or harassment based on any of these characteristics.