Case Worker - Prosecutor - COMOT III

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Tippecanoe County provides reasonable accommodation to qualified employees and applicants with known disabilities who require accommodation to complete the application process or perform essential functions of the job, unless the accommodation would cause an undue hardship.

Incumbent serves as Case Worker for the Tippecanoe County Prosecutor’s Office, Child Support division, responsible for establishing and/or enforcing child support.

DUTIES:

• Interviews custodial parents to establish/open case files as assigned, including gathering information, determining eligibility for assistance, completing/copying/filing forms, and answering questions, explaining policies and procedures, and entering data on computer.
• Receives and processes various cases, such as Foster Care, Temporary Assistance for Needy Families (TANF), Medicaid, and referrals from Indiana Client Eligibility System (ICES), including obtaining and researching ISETS (Indiana Support Enforcement Tracking System), TANF, and error reports ensuring proper data entry and updating of related records.
• Researches case files to determine appropriate actions, including, but not limited to, identifying and locating individuals, processing postal, insurance, and employment verifications, and preparing and/or composing petitions for legal proceedings, such as Petitions to Establish Paternity, Petitions to Establish Support, Petitions for Modifications, Petitions to Determine Arrears, Petitions for Contempt, Petitions for Change of Payee, Summonses, Appearance Forms, Do Not Disclose Forms, Hearing Request Forms, Status Reports to the Court, Motions to Clarify, and/or any other pleadings as requested or needed by Attorney.
• Monitors accuracy of ISETS child support balances for assigned cases and makes adjustments as appropriate. Calculates child support arrearages and issues Income Withholding Orders. Monitors State and Federal income tax offset refund program, including reviewing computer records, calculation of arrearages, and adjustment of balances. Monitors reporting to Credit Bureau Agency to make determination of driver’s license revocations, other license suspensions, and placement of liens on motor vehicles. Monitors seizure of passports, unemployment and Worker’s Compensation benefits, and other assets.
• Processes applications for Title IV-D services, such as conducting paternity and support investigation procedures, including scheduling appointments for DNA testing, collecting DNA samples and ensuring evidentiary chain of command, and forwarding DNA samples to DNA diagnostic laboratories as required. Receives and prepares DNA results for filing with the Court and distribution to interested parties.
• Exchanges information and maintains frequent communication with personnel and officials from various Federal, State, and local government/regulatory agencies to coordinate child support collections and enforcement.
• Communicates regularly with custodial and non-custodial parents, employers, and other agencies, responding to inquiries and complaints, as appropriate, providing information to the general public regarding office procedures and applying for Title IV-D services.
• Provides training to interns and assists co-workers on office procedures and case processing procedures.
• Researches and interprets out- of- state laws and procedures using Uniform Interstate Family Support Act (UIFSA) guidelines to request, receive, and/or provide pertinent information by paper, email, phone, and/or CSENET (Child Support Enforcement Network). Coordinates efforts between Title IV-D Offices, determining jurisdiction and emancipation for interstate cases. Registers Foreign Support Orders for enforcement and/or modification in the State of Indiana, including administrative and judicial orders, and establishing paternity and support orders on behalf of other states.
• Ensures correction of misapplied funds to non-custodial parent, custodial parent, and the State of Indiana, investigating State overpayments.
• Maintains confidentiality procedures as mandated by State and Federal Government. Complies with IRS (Internal Revenue Service) guidelines.
• Reviews files for completeness and accuracy. Downloads and works a variety of performance reports as assigned.
• Performs duties of Receptionist in his/her absence or as assigned.
• May fill in and/or complete the tasks assigned to other employees during their absences or to expedite the flow or completion of assignments.
• Participates on special projects as requested.
• Performs related duties as assigned.