Caseworker 2-Investigator

Comprehensive Benefits Package • Tuition Discounts • Career Advancement

SOUTHWESTERN PA AREA AGENCY ON AGING, INC.

Caseworker 2/ Investigator

Full-Time-Charleroi, PA (Travel Required)

OVERALL FUNCTION:

Investigates assigned reports of need alleging all forms of abuse and provides protective services as directed to eliminate risk to incapacitated older adults.

ESSENTIAL FUNCTIONS:

• Expeditiously responds to assigned reports of need and conducts investigations, as necessary. Often, such cases are of an emergency nature.
• Often, under adverse conditions, performs face-to-face assessment interviews with older adults, family members, caregivers, and, if necessary, contacts physicians, neighbors, and other providers to evaluate the consumer's situation and environment.
• Coordinates necessary care, placement, and other services as necessary.
• Submits findings/reports in an accurate and timely manner for the review of the supervisor and, if necessary, prepares testimony of the same for presentation in a court of law as directed.
• Develops a Consumer Care Plan to eliminate risk and expedites this Plan in the prescribed time frame, with all available community and legal resources.
• Maintains accurate and detailed records of findings and actions to be submitted on case files, reports, documentation, and correspondence as required.
• Other duties as required.
• Adheres to all policies, laws, regulations, and codes of ethics and confidentiality as outlined by federal and state laws, and agency policies and procedures.