Cash Application Specialist
Summary
Processes and records customer and insurance payments, resolves payment discrepancies, and supports month-end financial activities for a healthcare infusion therapy provider.
Healix Infusion Therapy is seeking a Cash Application Specialist to join our corporate business office team!
This role is 100% remote. M-F 8:30am-5:30pm
DESCRIPTION:
Conducts the evaluation, follow-up, and resolution of accounts receivables.
I. ESSENTIAL DUTIES AND RESPONSIBILITIES:
Include the following. Other duties may be assigned.
- Handle and record all forms of customer and insurance payments, including lockbox, manual and ACH payments.
- Engage with Collections and Accounting to address payment-related issues.
- Maintain comprehensive documentation of all transactions and payment applications.
- Support in month-end closing activities and account reconciliation.
- Apply credit memos and resolve unapplied cash receipts.
- Execute customer refunds in line with established procedures.
- Create Ad hoc reports as needed, distributing them to requesting party.
- Aid in special projects as needed.
- Other duties as assigned.
II. CORE DUTIES AND RESPONSIBILITIES:
Include the following basic performance factors all Healix, Inc. employees are expected to meet.
- Interacts professionally with clients and fellow employees.
- Cooperates with team members to accomplish departmental goals.
- Accepts and incorporates changes or innovative ideas into daily work.
- Provides service in a responsive, timely and accurate manner to both clients and fellow employees.
- Understands and adheres to policies and procedures.
- Arrives to work as scheduled and notifies supervisors in a timely manner of any absences.
- Recognizes priorities and acts; makes productive use of time.
- Strives to resolve problems and conflicts on his/her own initiative.
- Attempts to create new ideas or new procedures working as part of a group or individually.
- As a part of your job, you will receive protected health information. It is your duty to comply with HIPAA in using and disclosing that protected health information.
- Ability to remain focused, productive, and available during company business hours while working remotely.
- Maintain and adhere to productivity standards by providing updates of daily tasks completed to management.