Cash Management Solutions Specialist
Summary
Implements and supports cash management software for banking clients, acting as the bridge between sales, operations, and customers while ensuring smooth project delivery and client satisfaction.
We are looking for a Cash Management Solutions Specialist to join our Inetum Team and be a part of a work culture focused on innovation!
You’ll be the key link between sales, operations, and clients — ensuring every implementation is smooth, strategic, and client-focused. We have a strong footprint in the Banking sector with a lot of challenges for you!
Location: Lisbon
Main Responsibilities:
- Manages end-to-end delivery of Cash Management solutions for a client portfolio, anticipating needs and proposing smart, tailored solutions.
- Takes full ownership of the project lifecycle, from scoping and setup to post-go-live support.
- Keeps clients informed and engaged throughout the process, ensuring transparency and trust, while ensuring clients are well-trained and satisfied with the solutions delivered.
- Follows up on incidents, analyzes feedback, and ensures client concerns are addressed effectively.
- Adheres to internal controls and reports key updates to the Team Leader.
- Contributes to the evolution of Cash Management services and shares the expertise across teams.
Profile:
- Academic background in Finance, Business Administration or related field
- + 3 years in Costumer Service/Account Management in Financial Services, IT Support or Project Management roles (in Banking environment is a plus) or other relevant experience
- Strong orientation towards the customer, goals, and results.
- General IT and Cash Management products knowledge.
- Fluency in English (mandatory)
- Proficiency in MS Office, specially Excel
- Excellent communication skills
(Hybrid work, with 2/3 days of work in the office in LISBON per week)
Are you the one?!
Send your CV & Join our team!