Cashier - After-sales Customer Service

About the role

Depending on the department management, we are looking for a colleague for the position of CASHIER - AFTER-SALES CUSTOMER SERVICE ON A 20H SCHEDULE for our store in RIVAS (MADRID).

What you'll do

Among your main duties, the following stand out:

- Customer service and information.

- Handling payments from customers at the checkout.

- Managing sales and returns

- Incident resolution

The established relationship is a total win-win.

What we're looking for

We are looking for someone with the right training and a clear customer focus, who is resourceful and demonstrates friendliness, empathy, and a positive attitude. We value a conversational level of English (B1).

We will also favorably consider previous experience in the retail sector or in large-format distribution. Good presentation and clear diction are essential, along with skills such as customer service, dynamism, perseverance, negotiation ability, and organizational skills.

Availability to work Fridays, Saturdays, Sundays, and public holidays as established by the regional government is essential, always respecting the weekly rest day set out in the large-format retail collective bargaining agreement.

What you'll get

- Permanent contract

- Fixed salary + variable (based on achieved goals)

- Possibility to develop professionally

About the company & team

A little about us

CONFORAMA is a multinational company, a leader in home furnishings. We are more than 2,500 people spread across 57 stores in the Iberian Peninsula and the islands. We share a common vision: to bring comfort within reach of all our customers by fully satisfying their expectations.

We are a young and dynamic company where talent and human quality are our main values. We see internal talent as the most important and differentiating factor of our project. We create a positive, pleasant working environment where people can be happy.