Cashier

WHO WE ARE

We’re a community-owned natural foods grocery store passionate about high-quality food, sustainability, and the cooperative business model. Our mission is rooted in serving our community while creating a workplace that is inclusive, engaging, and supportive. We strive to set a high standard for employment practices by fostering a culture of respect, integrity, and growth. We’re looking for positive, self-motivated people who take pride in delivering excellent customer service, value the quality of their work, show up reliably for their team, and enjoy working together to make a meaningful impact every day.

Job Title: Cashier

Reports to: Front End Dept. Managers

Status: Non-Exempt, Union Classification Level 1

POSITION SUMMARY

The Cashier is a key frontline representative of the Community Food Co-op, responsible for creating a friendly, welcoming experience for shoppers. This role ensures accurate, efficient sales transactions while supporting smooth front-end operations. In addition to register duties, cashiers retrieve carts, tidy front-end areas, assist at the service desk, explain Co-op membership, take and retrieve special orders, and may occasionally support Center Store with stocking and product conditioning. Ideal candidates are personable, precise, and team-oriented, with a strong focus on providing excellent service in a fast-paced environment.

KEY RESPONSIBILITIES

Customer Service & Membership Support

• Provide consistently friendly, respectful, and knowledgeable service to all customers.
• Answer questions about products, store layout, and Co-op services.
• Clearly explain Co-op membership structure and benefits.
• Take and retrieve special orders for members, ensuring accuracy and timely communication.
• Assist customers with returns, member account updates, and inquiries at the service desk as assigned.

Register & Transaction Accuracy

• Accurately process purchases using the point-of-sale (POS) system, including handling cash, credit, checks, EBT, and vouchers.
• Memorize and enter PLU (price look-up) codes for produce and bulk items with speed and accuracy.
• Ensure all items are properly scanned and bagged with care.
• Monitor for and report pricing or labeling discrepancies.
• Follow all procedures for safe and balanced cash handling.

Front-End Operations

• Keep workstations clean, organized, and fully stocked with necessary supplies.
• Retrieve shopping carts from the parking lot and ensure cart area remains orderly.
• Lightly clean and maintain the front-end area, including check stands, bagging stations, and customer service counter.
• Follow shift-specific side work and closing routines.

Team & Store Wide Support

• As assigned, support center store by fronting, stocking, and conditioning shelves.
• Support smooth department communication, teamwork, and shift transitions.
• Participate in team meetings, training, and other staff development opportunities.
• Other duties as assigned.