Cashier

ABOUT US:

Livonia Travel Plaza is located at 8621 Airline Highway, Livonia, Louisiana. Livonia Travel Plaza “On The Way to Everywhere” is a one-stop shop: Convenience Store, Casino, Fuel and Truck Stop. Offering a wide selection of snacks, candy, beverages, groceries, retail necessities, novelties, gifts, and full deli serving breakfast, lunch, dinner and daily special options alongside competitively priced fuel, new diesel pumps and large truck parking.

ABOUT THE ROLE:

SNAPSHOT: The Cashier (Customer Care Associate) role is responsible for greeting, assisting and providing exceptional customer service and making sure everyone leaves with a smile! Grand Paradise customer care associates are held to very high standards since serving our customers is an important position in our company. Customers Care associates provide prompt, efficient, and courteous guest service, follow company policies and procedures and sell retail merchandise, and deli food items while delivering enhanced guest experience.

• LOCATION: Livonia Travel Plaza
• STORE HOURS: Open 24-hours Monday – Sunday
• POSITION: Cashier (Customer Care Associate)
• COMMITMENT: Part-Time or Full-Time schedules available.
• COMPENSATION: Hourly
• BENEFITS (Full-Time): Health, Dental, Vision, Basic Life, Short/Long Term Disability, 401(K)

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Deliver Outstanding Customer Service: Greet customers and provide friendly, courteous, friction-less and elevated experience for guests.
• Process Sales and Transactions: Efficiently complete guest transactions at the cash register and suggest products to complement purchases.
• Troubleshoot Customer Concerns: Answer customer inquiries. Address and troubleshoot guest concerns with a sense of urgency and involve management as needed.
• Maintain store overall cleanliness: Dusting shelves, cleaning windows, sweeping, mopping, taking out the trash, restroom stocking and cleanliness.
• Merchandise: Receive, unpack, stock and replenish retail merchandise on shelves. Ensure all products are displayed neatly and with an attractive presentation.
• Manage Shift Duties: Balance register at the beginning and end of each shift. Assist in various tasks to keep things running smoothly and successfully.
• Foster positivity and professionalism in all aspects (including appearance) towards guests, co-workers and management.
• Adheres to and comply with all company policies, best practices, safety guidelines and regulations, applicable local, state, and federal laws