Cashier / Receptionist (Giambalvo CDJR)

Be the first friendly face and voice our customers experience!

The Jack Giambalvo Family of Dealerships is looking for a friendly, professional, and dependable Cashier/Receptionist to join our team at Giambalvo CDJR!

As the front-line contact for our dealership, you'll play an important role in creating a welcoming experience for every customer who walks through our doors or calls us on the phone. We're looking for someone who enjoys helping people, communicates with confidence, stays organized, and can keep things running smoothly in a busy dealership environment.

What You'll Do
Answer incoming phone calls promptly and professionally and connect customers with the appropriate department or team member
Greet and assist customers with a friendly, welcoming attitude
Take accurate and thorough messages and make sure they reach the appropriate person in a timely manner
Answer general questions and direct customers to the appropriate department or team member
Assist customers with questions regarding payments, service visits, repair orders, and other dealership needs
Receive and accurately process cash, check, and credit card payments
Operate the cash register and dealership computer system
Calculate customer balances, make change, issue receipts, and verify daily cash totals
Process refunds and credits as appropriate
Maintain accurate records and follow dealership cash-handling procedures
Assist with general clerical duties such as filing, sorting mail, typing, and proofreading
Stay informed about dealership products, services, and pricing
Handle customer concerns with professionalism, patience, and integrity, involving the appropriate team member when needed
Maintain a clean, organized, and professional reception area
Perform other duties as needed to support the dealership team

What We're Looking For

The ideal candidate is someone who enjoys working with people and takes pride in providing excellent customer service.

We're looking for someone who:
Has excellent communication and customer service skills
Is friendly, professional, approachable, and dependable
Speaks clearly and confidently on the telephone
Can communicate messages accurately and efficiently
Is comfortable handling cash and processing payments
Has strong attention to detail and organizational skills
Can multitask and prioritize in a busy environment
Uses good judgment when determining how to handle customer questions or concerns
Is comfortable using computers and learning dealership systems
Maintains a professional appearance and positive attitude
Works well as part of a team
Has the ability to remain attentive and safety-conscious throughout the workday

Previous cashier, receptionist, customer service, or dealership experience is a plus, but we're willing to train the right person!

Why Join the Jack Giambalvo Family of Dealerships?

We're a family-owned dealership group that believes our people make the difference. When you join our team, you're joining a company that values hard work, teamwork, and creating a great experience—not just for our customers, but for our employees, too.

Our vision is simple:
BEST OF CLASS

Our mission is to provide an exceptional automotive experience by building lasting relationships with our customers, employees, and community through:

Integrity • Teamwork • Accountability • Continuous Improvement

We believe in treating people with honesty, respect, and professionalism, taking ownership of our work, supporting one another, and always looking for ways to improve.

Ready to Join Our Team?
If you're a people person who enjoys helping others, staying busy, and being part of a team, we'd love to meet you!

Apply today and become part of the Giambalvo CDJR team!

The Jack Giambalvo Family of Dealerships is an Equal Opportunity Employer.