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Volunteers of America Michigan

Cashier/Sales Associate PT - Westland

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Description

Cashier/Sales Associate

Department: Thrift
Reports To: Store Manager

Position Summary

The Cashier/Sales Associate provides exceptional customer service, supports daily store operations, and helps drive sales through effective merchandising, inventory support, and cash handling. This role contributes to a positive shopping experience while ensuring store standards, loss prevention, and operational efficiency are maintained.

Key Responsibilities

  • Deliver outstanding customer service by greeting customers, answering questions, and providing product recommendations.
  • Process sales transactions accurately and maintain cash register accountability.
  • Maintain knowledge of merchandise, promotions, and store programs.
  • Assist with stocking, replenishment, receiving, merchandising, pricing, and display maintenance.
  • Support store cleanliness and organization standards.
  • Monitor the sales floor to help prevent loss and ensure a safe shopping environment.
  • Follow organizational policies, procedures, and operational guidelines.
  • Complete assigned tasks and other duties as needed to support store operations.

Qualifications

  • Excellent customer service and communication skills.
  • Friendly, positive attitude with strong interpersonal skills.
  • Ability to operate point-of-sale systems and basic computer applications.
  • Ability to read, write, and perform basic math calculations.
  • Reliable, detail-oriented, and able to work a flexible schedule, including evenings, weekends, and holidays as needed.
  • Ability to lift up to 20 pounds and move throughout the store environment.

Working Conditions

  • Primarily indoor retail environment with occasional exposure to seasonal conditions.
  • Frequent standing, walking, bending, and reaching.
  • Regular interaction with customers, staff, and the general public.

VOAMI is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace.

Skills

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See also

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