Cashier

Cashier Job Description

Title: Cashier

Department: Building Operations

Reports to: General Manager

Primary job location: Sharks Ice Fremont

FLSA and FTE status: Non-exempt and part time

Salary range or grade: $22.57/hour

Date created: October 2026

Position Summary:

Responsible for taking in all monies for admission, skate rentals, skate sharpening, lessons and sales.

Shift Information:

• Shift lengths vary depending on business needs and can be up to 8 hours any day and time of the week including weekends and holidays

Essential Functions:

• Answers telephones and public inquiries giving information concerning public and private sessions, Learn to Skate lessons and facility usage fee rates.
• Understands and explains all of Sharks Ice programs and policies.
• General clean-up of front desk.
• Assists Hockey and Skating Managers in accepting and processing registrations as necessary.
• Provides excellent customer service and ensures that all policies are properly implemented.
• Knows emergency procedures for equipment and evacuation plan.
• Ensures the overall cleanliness of Sharks Ice.
• Performs additional duties as required.
• Knows appropriate avenues/channels to find any unknown information.

Required Qualifications:

• Demonstrated aptitude for working with numbers and relating to the general public.
• Excellent communication and customer service skills.
• Positive attitude, self motivated.
• Must be able to stand for long periods of time.
• Must be able to work in a cold environment.
• Must clear background check with no felony convictions and a clear driving record
• Must be able to wear SSE assigned uniform during all shifts
• Must be a team player
• Must be able to work with people of all ages
• Ability to learn new skills quickly

What We Offer:

• Employee referral bonus of $200 for every friend hired!
• Free employee parking
• 30% discount in the Sharks Pro Shop
• Pet Insurance
• Fun environment
• Food and beverage discount at SAP Center, TechCU Arena, and Stanley's
• Free Barracuda tickets for most games
• Free ice skating at Sharks Ice (San Jose, Fremont, and Oakland)

This position is not eligible for U.S. work authorization sponsorship.

Summary:

Born in 1991, Sharks Sports and Entertainment ("SSE") has grown into a family of teams, venues, and experiences that includes the San Jose Sharks, San Jose Barracuda, SAP Center, Tech CU Arena, Sharks Ice facilities, and the Sharks Foundation. We're proud to call the Bay Area home. A place built on big ideas, bold thinking, and the belief that what's next can be better than what came before.

We believe that too.

Our mission is simple and ambitious: Reimagine Everything in Sports and Entertainment.

We challenge assumptions, rethink what's possible, and look for better ways to create experiences for our fans and guests, make an impact in our communities, and show up for each other.

We have ambitious goals for where SSE is headed.

Our Teal Standards define how we work together to bring our mission to life. To win as an organization we need to:

WORK AS A TEAM

Rally behind decisions, collaborate across functions, and celebrate each other.

RAISE YOUR GAME

Own your impact and become better every day by challenging the status quo.

CONNECT WITH CANDOR

Build genuine connections through empathy, transparency, and authenticity.

The next chapter of Sharks Sports & Entertainment is being written right now. We're looking for people who want to help shape it. People ready to bring their ideas to the table, challenge what's expected, and help build what comes next.

Welcome to Team Teal. Welcome to what's next.

#TurnItAllTeal

Everyone Belongs on Team Teal

We know great teams are built from different backgrounds, experiences, perspectives, and skills. At Team Teal, we value what makes each person different and believe those differences make us stronger, more innovative, and better equipped to reimagine what's possible.

We also know talent goes beyond a checklist. If you're excited about this role but your experience doesn't align perfectly with every qualification listed, we encourage you to apply.

We're committed to creating an environment where everyone has the opportunity to contribute, grow, and belong. Please let us know if you require an accommodation during the application or interview process.

Equal Opportunity Employer

Sharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans' status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.

Notice to Recruiters and Agencies

SSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE's HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency.