Cashier Shift Lead

Cashier Shift Lead

What you’re great at:

• Directing and delegating to team members to ensure an efficient and effective work environment.
• Building customer loyalty by creating professional relationships with customers and by providing exemplary customer service.
• Excellent interpersonal skills; focused customer service orientation; ability to build relationships and effectively work as part of a team.
• Detail orientated with ability to process and calculate point of sale transactions.
• Discovering customer needs and providing them service in a prompt and courteous manner.

A day in the life:

• Provide excellent customer service to all store patrons; greet customers in a welcoming and polite manner.
• Direct customer service staff to ensure responsive and efficient customer checkout, keeping lines to a minimum at all times.
• Perform opening/closing procedures according to established policies.
• Communicate regularly with Department Managers on customer feedback and opportunities.
• Accurately perform all register functions, process transactions, and follow security procedures.
• Open to working flexible hours, including weekends and holidays.
• Previous experience in natural/organic foods, grocery or retail preferred