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Taqueria 2 Potrillos

Cashier

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Description

Job Purpose

At Taqueria 2 Potrillos, a fast-paced, cafeteria-style authentic food restaurant, our mission is to create an exceptional experience for every customer who walks through our doors. We achieve this by delivering outstanding customer service, high-quality food, and maintaining impeccable cleanliness. The Cashier plays an essential role in this mission by providing friendly and efficient customer service, accurately processing transactions, and ensuring a positive and welcoming experience for every customer.

Key Responsibilities

  • Greet customers in a friendly and professional manner, providing excellent customer service.
  • Take customer orders accurately, answer questions about menu items, and communicate special requests to the appropriate team members.
  • Operate the cash register and point-of-sale (POS) system to process cash, credit card, and other approved payment transactions accurately.
  • Handle cash responsibly and follow company cash-handling procedures.
  • Provide customers with accurate change and receipts when applicable.
  • Coordinate with kitchen staff to ensure customer orders are communicated accurately and served efficiently.
  • Assist customers with questions, concerns, and order-related issues, referring more complex matters to management when necessary.
  • Maintain a clean, organized, and sanitary cashier station, dining area, and other assigned work areas.
  • Follow food safety, sanitation, and hygiene practices when handling food, beverages, or food-related items.
  • Restock supplies, utensils, napkins, condiments, and other items as needed to support daily restaurant operations.
  • Follow company policies, procedures, and safety guidelines to maintain a safe and efficient working environment.
  • Collaborate effectively with all restaurant departments to support smooth operations and customer satisfaction.
  • Stand for extended periods of time and perform assigned duties in a fast-paced environment.
  • Push, pull, lift, and carry items as required by the position, consistent with the physical demands of the job.
  • Communicate effectively with customers, coworkers, and management to ensure accurate orders and efficient service.
  • Perform other duties as assigned, demonstrating flexibility and a willingness to contribute to the team's success.
  • Be available for flexible scheduling, including weekends, holidays, mornings, and afternoons.
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