Cashier

Position: Cashier

Duties and Responsibilities:

 Answer telephone, screen and direct calls, take and relay messages, provide information to callers.

 Greet persons entering and direct to correct destination.

 Receive and sort mail deliveries.

 Monitor and maintain office equipment.

 Receive cash, checks and credit card payments from customers and record the amount received on the

repair order and/or counter ticket.

 Make change accurately and issue receipts to customers.

 Ascertain and record totals of counter tickets and repair orders and verify against all cash, checks and

credit card payments on hand at end of shift.

 Refer customers who have additional questions (e.g. questions about their repair order) to the service

advisor or other appropriate individual.

 Handle customer complaints with integrity and poise and take or refer the complaining customer to the

appropriate individual for further communication.

 Perform other duties as assigned by management.

 Must follow all company safety policies and procedures, and immediately report any and all accidents

to a manager or supervisor.

Job Requirements:

 Ability to read and comprehend instructions and information.

 Completes, processes, and maintains applicable paperwork and records.

 Precise accuracy with money counting.

 Requires office skills including personal computer, 10-key and the ability to operate other office

equipment machines (copier, credit card machine, telephone, and adding machine) necessary to

perform the cashiering/clerical duties.

 Requires demonstrated proficiency in Microsoft Products (Word for Windows, Excel and Outlook).

 Strong attention to detail, excellent verbal and written communication skills, organizational and

multitasking skills.

 “A positive attitude with impeccable interpersonal skills”.

 Flexibility is required will be require to work varied work schedules, weekends, and shortened or

lengthened work shifts.

Physical Demands:

 Must be able to lift/carry up to 25 pounds.

 Subject to sitting, standing, reaching, twisting and kneeling to perform job functions