CASHIER
Posted Updated
HOURS: MINIMUM 20 HRS. Flexible to the needs of Whites Lumber, Inc.
Responsible to: Store Manager / Asst. Store Manager
FLSA Status: Non-Exempt
Key Indicators:
- Responsible for accurate entry of all cash or credit card transactions into the cash register or point of sale terminal.
- Providing customer with appropriate receipt for each transaction.
- Serving as general information center for entire store. Meet and Greet customers as they enter and exit the store.
- Participate and complete Safety Training.
Specific Duties:
- Inserting and verifying the specified amount of change into the register at the beginning of ones work schedule.
- Provide customer with appropriate receipt for each transaction.
- Serve, as general information center for entire store, be attentive to customers who need assistance.
- Answer incoming telephone calls as workload permits.
- Handle charge sales, merchandise returns, refunds and exchanges, and payments.
- Maintain adequate stock of paper, tape, forms and other supplies for operation of checkout station and terminal or register.
- Keep register price books and catalogs up to date.
- Notify customers when their orders are in.
- Follow company check cashing procedures.
- Remove cash, checks, records, etc., from register drawer at end of ones workday.
- Keep area neat and clean.
- Watch for shoplifters and taking action in line with company policy to discourage shoplifting.
- Watch for customers who may need assistance or information.
- Attend store meetings and training sessions, etc., as scheduled.
- Help train new cashiers.
- Keep abreast of advertising and special sales promotions.
- Notify management of pricing errors.
- Compile and maintain non-monetary reports and records.
- Offer Carryout service at the completion of transactions.
- Notify customers when their orders are in via telephone.
- Assume other duties as workload and need dictate.
- Report any safety problems immediately to your immediate supervisor.
- Follow all safety guidelines.
Position Keys:
- Accountability – Ability to accept responsibility and account for his/her actions.
- Accurate – Ability to perform work accurately and thoroughly
- Communication, Oral – Ability to communicate effectively with others using the spoken word.
- Customer Oriented – Ability to take care of the customers needs while following Company procedures.
- Detail Oriented – Ability to pay attention to the minute details of a project or task.
- Friendly – Ability to exhibit a cheerful demeanor toward others.
- Tactful – Ability to show consideration for and maintain good relations with others.