Casino Cage Supervisor

Under the direction of the Casino Cage Operations Shift Manager, the incumbent is responsible for the direct supervision of cashiering functions. High school diploma or GED required as well as one (1) to two (2) years of related cage, banking and/or cashiering experience. Ability to read and write short memos. Must also have strong communication and interpersonal skills to effectively work with staff as well as patrons. Ability to add, subtract, multiply and divide by fractions, whole numbers, and decimals. Ability to calculate interest, commission, and percentages as it applies to job functions. Required to become proficient with department specific computer programs. Position requires prolonged period of standing, walking, sitting, writing and keyboarding. Environment is that of a casino floor dealing with the general public in a fast-paced atmosphere with a moderate amount of noise.

Duties and Responsibilities

•Must adhere to the Mashantucket Pequot Tribe's Policies and Procedures.

•Manages cage inventory to include chip bank, main bank, check bank, front window and booth inventories.

•Deals directly with customer concerns/complaints as required within jurisdiction.

•Ensures all regulatory requirements are followed.

•Interviews, hires, trains, schedules, appraises and supervises all directly assigned personnel.

•Promotes positive public/employee relations at all times.

•Maintains a clean, safe, hazard-free work environment within area of responsibility.

•Participates as a panel member on MPGE's Board of Review as needed.

•Performs all other related and compatible duties as assigned.

Education and Experience

•High school diploma or GED required as well as one (1) to two (2) years of related cage, banking and/or cashiering experience or an equivalent combination of education and experience.

Qualifications

•To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

•Ability to read and write short memos. Must also have strong communication and interpersonal skills.

•Ability to add, subtract, multiply and divide by fractions, whole numbers, and decimals.

•Ability to calculate interest, commission, and percentages as it applies to job functions.

•Must have excellent interpersonal skills to effectively work with staff as well as patrons. Required to become proficient with department specific computer programs.

Physical Demands

•The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

•While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. Specific vision abilities required by this job include close, distance, color, and peripheral vision, and depth perception.

•Position requires prolonged period of standing, walking, sitting, writing and keyboarding.

Work Environment

•The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

•Environment is that of a office located in a casino/concourse and is usually quiet; occasionally can be hectic, crowded, noisy and smoke-filled.

•THE MASHANTUCKET PEQUOT TRIBE PRACTICES TRIBAL AND NATIVE AMERICAN PREFERENCE (33 M.P.T.L.) IN HIRING AND IS AN EQUAL OPPORTUNITY EMPLOYER.