CASINO HOST

Summary:

Develop and maintain superior relationships with guests by equal utilization of professionalism and personality. Seek new and targeted players to inform them of the benefits of all player development programs. Prepare, coordinate, host/administer all complementary and guest events. Track and monitor guest feedback and participation on an ongoing basis to determine program effectiveness. Maintain high levels of guest service, professionalism, confidentiality, and discretion in all communication to and about guests.

Essential Duties and Responsibilities:

• Use a computer database to identify target players.
• Speak with players in person or on the telephone to market promotions and events.
• Walk through the casino to identify registered players and prospective players.
• Develop, maintain, and analyze databases for opportunities and productivity.
• Approve and monitor comp issuance based on player performance.
• Attend player events, interact with invited players, and provide guest service professionally and courteously.

This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced, or deleted to meet the business needs of the company.

Supervisory Responsibilities:

This position does not have supervisory responsibilities.