Casino Manager

POSITION SUMMARY

The Casino Manager is responsible for supporting the General Manager in the
day-to-day operation, supervislon, and compliance of casino and food and
beverage operations at The Mint Reno. This position provides hands-on
leadership to Team Members, maintains operational and guest-service
standards, safeguards Company assets, and helps ensure gaming and F&B
operations are conducted in accordance with Company policies, internal
controls, and applicable regulatory requirements.

KEY RESPONSIBILITIES

• Casino Operations - Oversee all casino-floor operations, including slot and table game activity, ensuring a safe, compliant, and efficient gaming environment.
• Regulatory Compliance - Ensure compliance with all applicable Nevada
• Gaming Control Board (NGCB) regulations, Company policies, and internal controls.
• Cash Handling & Accountability - Manage casino cash operations. including drop procedures, fills, jackpots, and vault accountability.
• Team Leadership - Recruit, train, develop, and supervise casino and F&B staff, including bartenders, slot attendants, floor personnel, and shift leads.
• Food & Beverage Operations - Support the General Manager with day-to-day food and beverage operations including service standards, staffing, cleanliness, product availability, and overall guest experience.
• F&B Team Member Support - Provide leadership and direction to F&B Team Members, and assist with addressing operational, service, attendance, and performance concerns.
• Health, Safety & Alcohol Service - Ensure compliance with Company food and beverage procedures, including responsible alcohol service, sanitation, and applicable health and safety requirements.
• Performance Monitoring - Monitor gaming and F&B activity, review reports, analyze performance, and identify opportunities to improve operations.
• Investigations & Incident Resolution - Partner with Surveillance, Audit, and Security to investigate and resolve discrepancies, incidents, and/or suspicious activity.
• Guest Service - Ensure exceptional guest service and promptly and professionally address guest issues or complaints.
• Budget & Cost Control - Assist with budget management, revenue goals, product inventory, and cost control.
• Marketing Support - Support marketing and promotional activities to enhance the guest experience and drive business.
• Policy Enforcement - Implement and enforce Company policies, procedures, and standards of conduct.
• Other Duties - Perform other duties as assigned by the General Manager.