Casual Driver
Summary
Drive customer vehicles to/from the dealership, perform valeting, and deliver exceptional service while maintaining safety and professionalism.
Salary: £12.71ph
Contract: 0 hour contract
Must Have: A full UK Driving License
About Steven Eagell
As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership.
As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.
Your Responsibilities as a Service Driver:
- Deliver and collect customer vehicles in a safe, timely, and professional manner.
- Build strong rapport with customers and develop a clear understanding of their needs.
- Provide exceptional levels of customer service at all times, ensuring customer care remains a top priority.
- Maintain a professional and courteous image when interacting with customers and colleagues.
- Ensure all vehicles are presented to a high standard and meet customer expectations before delivery or collection.
- Carry out vehicle valeting and preparation duties when required.
- Report any customer complaints, concerns, or vehicle issues to management immediately.
- Complete all relevant paperwork and vehicle checks accurately.
- Adhere to all company procedures, road safety regulations, and health & safety requirements.
- Support the wider team and undertake any additional duties required within the role.
What we are looking for in a Service Driver:
- Excellent customer service and communication skills
- Strong customer handling and relationship-building abilities
- Professional appearance and positive attitude at all times
- Reliable, punctual, and able to work effectively under pressure
- Good organisational and time management skills
- Ability to deliver vehicles within allocated timescales
- Full UK driving licence with a clean or acceptable driving record
- Flexible and team-oriented approach to work