Category Manager
Posted
Buyagift and Red Letter Days are the UK’s leading gift experience provider. We’re all about turning special moments into extra-special memories. With a gifting range of 4000+ experiences from spa days and skydives to gourmet treats and once-in-a-lifetime adventures, we make it easy to give the gift of wow. 🎁
As part of the Moonpig Group, we’re proud to share that our vision is to become the most trusted platform in the UK gift experience market. Our mission is to spread happiness through thoughtful, joy-filled experiences. People are at the heart of everything we do. Since joining the Moonpig Group in 2022, we’ve been powered by strong values, bold ideas and a shared passion for making a real difference. Here, you’ll have the chance to shape the kind of experiences people never forget – and help us build connections that truly matter.
Category Manager | 📍London – Hybrid, 2 days per week in the office | 💰Competitive Salary + Benefits
About the Role
For more than 20 years, Buyagift and Red Letter Days have helped millions of customers create unforgettable memories through experiences. Now, as part of Moonpig Group, we’re combining data, technology and creativity to build an even more dynamic, customer-focused experiences proposition.
We’re looking for a Category Manager to join our Commercial Partner Growth team in London. This is a hybrid role, with two days per week in our Central London office.
Reporting to the Head of Partner Growth, you’ll take ownership of a set of categories, shaping their commercial strategy and driving sales, margin, range and partner growth. You’ll balance hands-on trading with longer-term thinking, using data, customer insight, market trends and strong partner relationships to spot opportunities and improve performance.
You’ll also lead and support a direct report, work closely with teams across the business, and have the opportunity to help shape the future of the UK experiences market.
Key Responsibilities:
- Define and own the commercial strategy for your categories, setting clear goals across sales, margin, range and partner growth.
- Use market trends, customer insight and data to identify opportunities and build a competitive, inspiring range.
- Shape future category growth by testing new products, formats and price points.
- Partner with Marketing, Product and Trading teams to deliver category plans and bring key moments to life.
- Build and maintain strong relationships with established and emerging partners.
- Negotiate commercial terms, including pricing, commission and exclusivity agreements.
- Work with partners to launch new products and create standout propositions that differentiate our offer.
- Lead regular business reviews to track performance and agree joint growth plans.
- Lead seasonal planning, product launches and campaigns across key trading moments, including Valentine’s Day, Mother’s Day and Christmas.
- Analyse category performance and take action to optimise conversion, margin and customer satisfaction.
- Use insight to identify quick wins alongside longer-term innovation opportunities.
- Ensure product content and merchandising support strong presentation and conversion.
- Inspire and support your direct report to deliver great results.
- Champion commercial thinking, creativity and pace across the Partner Growth team.
- Deputise for the Head of Partner Growth when required and represent the team across the wider business.
About You:
- Proven experience in category management, buying or commercial partnerships, ideally within a marketplace or digital gifting environment.
- Strong commercial mindset, with the ability to create and deliver growth strategies.
- Excellent negotiation and relationship-building skills across internal and external stakeholders.
- Confidence using data and insight to make decisions and improve performance.
- Creative and curious approach to identifying opportunities and solving problems.
- Collaborative approach, with energy, resilience and adaptability.
- Comfortable working in a fast-paced, evolving environment where innovation is important.
Interview Process:
- Stage 1: TA Screen – 30 minutes
- Stage 2: Hiring Manager Screen – 45–60 minutes
- Stage 3: Final Interview – 60 minutes with the Hiring Manager / Senior Stakeholder. Task details
TBC.
Our process may vary depending on role and availability. We keep candidates informed of any changes.
What’s in it for you?
We believe in empowering our team to do their best work. Enjoy:
💸 Competitive Pay & Bonuses: Plus generous pension plans, staff discounts, and share schemes.
💆🏾♀️ Wellbeing First: Private healthcare (UK), dental, life insurance and mental health support
🏖️ Flexible Working & Time Off: Generous holidays, hybrid working (unless specified otherwise, 2 days a week in the office), and opportunities for international working.
📈 Career Growth: Learning allowances, coaching, and development programs.
🤝 Recognition & Giving Back: Regular awards, charity support, length of service awards, and volunteering days.
Want to see more?
Check out our Linked In pages below:
Buyagift
Red Letter Days
Moonpig Group
Our Ways of Working:
We trust our colleagues to do what’s right and offer flexibility to support a balance between work and life. At the same time, face-to-face office time is an important and expected part of working at Moonpig Group. We believe regular in-person working supports collaboration, alignment, and effective decision-making. Candidates will have regular and ongoing time working from the office as part of their role, which will be discussed during the recruitment process.
Moonpig Group's Commitment to Equality, Diversity, and Inclusivity:
At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us.
From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we.
We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place.
We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves.
If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so😊 - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.
Skills
As published by lever · 11 questions · 6 written answers
Basics
Resume/CV, Full name, Pronouns, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website
Short answers (1)
- Salary expectation
Pick from a list (4)
- Do You have the Right to Work in the UK?
- Are you currently an employee of PwC?: optional
- Have you been an employee of PwC within the last 2 years but are not currently employed by PwC? optional
- Have you ever been an employee of PwC, having left over two years ago? optional
Written answers (6)
- If yes, please provide details of your right to work, i.e British Citizen, pre-settled status etc and please include any expiry dates if applicable. optional
- We want to make sure you are truly set up for success for your interview with us, so (in accordance with the Equality Act 2010), please let us know if you require any reasonable adjustments as part of the interview process optional
- What is your notice period?
- If you'd like to, please spell out your name how it's pronounced so we know how to say it. optional
- Tell us about a time you used data or customer insight to identify a commercial opportunity and grow the performance of a category. What impact did it have? optional
- Tell us about a time you built a strong partner relationship and used it to create a new commercial opportunity or improve an existing proposition. What was your approach? optional