Category Manager - Operations and Delivery Procurement

A broad, high-impact role combining strategic category management with hands-on commercial delivery. Acting as Procurement's "front door," this person will triage spend requests, run sourcing events, negotiate and manage contracts, own a savings target, and help embed Shawbrook's new procurement end to end orchestration and CLM systems — all within an FCA-regulated environment.

Key Responsibilities

Category Management & Sourcing

• Generalist coverage across indirect/corporate spend categories (no single vertical)
• Develop category strategies using spend analysis and market intelligence
• Run end-to-end sourcing events (RFx, evaluation, negotiation, award)
• Own renewals pipeline and drive supplier rationalisation across ~1,200 suppliers
• Contribute to company savings target and stretched target , tracked monthly
• Work with Relationship Owners and business to build and manage a savings/sourcing pipeline (price, volume, consolidation, efficiency)

Contract Management & Commercial Control

• Own the contract register; negotiate lower-level commercial agreements (SLAs, liability, IP, exit rights, payment terms)
• Identify risk deviations and escalate to Legal where needed
• Treat renewals as sourcing opportunities, not admin tasks

Operational Delivery (P2P & Systems)

• Assist in supporting the implementation of the new procurement end to end orchestration/CLM tool (key Year 1 priority) — workflow design, training, change management
• Operate procurement front door with policy-based triage and manage new procurement end to end orchestration tool going forward
• Lead interface into Finance-owned P2P system: adoption, data quality, query resolution

Governance & Compliance

• Maintain FCA-compliant audit trails, manage waivers/exceptions
• Coordinate and work with Third Party Risk Management for all sourcing activities and supplier due diligence.

Qualifications

Essential

• Generalist category management across multiple indirect spend areas
• Confident running sourcing events independently; able to support on complex deals
• Commercially literate in contracts: able to review and redline low-level agreements
• Procurement operations: P2P, PO management, contract registers, supplier onboarding
• Track record of driving system adoption and embedding process change
• Strong MI and reporting: spend dashboards, savings trackers, pipeline reports
• Confident stakeholder management including Finance and senior business sponsors
• High attention to detail; comfortable in audit-ready, regulated environments
• Strong written communication: business cases, briefings, MI packs

Desirable

• CIPS qualified (Level 4–6) or actively working towards
• Hands-on experience with CLM or procurement orchestration tools (e.g. Coupa, Ivalua, Jaggaer, Zip, Omnea, Ariba, Proactis, Atamis, Gatekeeper)
• Understanding of FCA Material Outsourcing and TPRM frameworks
• Experience leading or supporting P2P system implementation or redesign
• Supplier consolidation or tail spend rationalisation experience
• Familiarity with AI-assisted procurement tools
• Experience on digital transformation or technology programmes

Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include:

• Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment
• Free access to Headspace, a mindfulness & meditation digital health app
• Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause
• EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health
• Cycle to work scheme
• Discounts on gym membership
• Contributory pension scheme & death in service

Your Lifestyle - It’s important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you’re enjoying your leisure time.

• Minimum of 27 days holiday per year
• Option to buy or sell holiday days through our flexi-holiday scheme
• Discounts on gym membership nationwide
• Access to discounts on a range of high street and online brands
• Community support and charitable giving

Your Contribution - We’re focused on rewarding those that go the extra mile in helping us achieve our goals.

• Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
• Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done