Category & Marketing Admin (6 months; UP$3.5K, Bugis)

1. Membership & CRM Operations

• Support the planning and execution of membership campaigns, promotions, contests, and loyalty programme initiatives.
• Manage member communications across various channels, including EDMs, push notifications, and CRM campaigns.
• Handle membership-related enquiries and retail escalations, partnering closely with store teams to ensure prompt and effective resolution.
• Liaise with internal stakeholders and external vendors to ensure the seamless delivery of membership activities and initiatives.
• Provide administrative and operational support for membership projects, programmes, and enhancement initiatives.

2. Marketing Operations & Administrative Support

• Prepare reports, presentations, and marketing collateral to support business and marketing activities.
• Manage purchase order (PO) processing, invoice administration, budget tracking, and vendor coordination.
• Coordinate with internal and external stakeholders to facilitate smooth project execution and timely deliverables.
• Provide general operational and administrative support, including ad hoc duties as assigned.

3. Category Operations & Commercial Support

• Support category planning and go-to-market execution across assigned product categories.
• Coordinate product launches, promotional activities, and seasonal campaigns to ensure successful and timely market readiness.
• Maintain accurate product information, system records, and operational data to support business operations.
• Support order management activities, including PO processing, sample coordination, and submission tracking.
• Assist with demand forecasting, inventory monitoring, and product arrival tracking to ensure supply continuity.
• Collaborate closely with cross-functional teams, including Marketing, Supply Chain, Sales, and Operations, to achieve business objectives.
• Support assortment planning, promotional execution, and product lifecycle management activities.
• Prepare and maintain business reports, trackers, and operational documentation.
• Contribute to process improvement initiatives, special projects, and other cross-functional business activities as required.

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