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Catering and Events Coordinator
Under the direction of the Director of Catering & Events, the Catering & Events Coordinator is responsible for independently planning, coordinating, and executing a wide range of member and Club events at River Oaks Country Club.
ROCC hosts approximately 3,000 events annually ranging from intimate dinners to large-scale social functions. This role manages a portfolio of social, corporate, and nonprofit functions, golf and tennis events, holiday programming, and small to medium-sized private events while ensuring exceptional service, organization, and attention to detail throughout the planning and execution process.
The ideal candidate thrives in a fast-paced, member-focused environment and is highly organized, service-driven, adaptable, and capable of managing multiple events simultaneously while maintaining a polished and professional presence. A flexible work schedule, including evenings, weekends, and holidays, is required based on the Club’s event calendar.
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Independently plan, coordinate, and execute a variety of Club and member events including social, corporate and non profit functions, golf and tennis functions, holiday programming, and small to medium-sized private events
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Serve as the primary point of contact for Members and event hosts throughout the planning and execution process, providing professional guidance, responsiveness, and exceptional service
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Coordinate all aspects of event planning including timelines, room layouts, menus, beverage selections, décor, linens, floral arrangements, rentals, entertainment, transportation, audio visual needs, and overall event logistics
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Prepare and maintain detailed Banquet Event Orders (BEOs), timelines, room diagrams, setup instructions, and operational documentation to ensure clear communication and successful execution across departments
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Conduct planning meetings, site visits, and vendor walkthroughs as needed to ensure event expectations and operational details are clearly communicated
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Complete proposals, contracts, estimates, member questionnaires, and event-related documentation in a timely and accurate manner
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Collaborate closely with Culinary, Banquets, Audio Visual, Communications, and other operational departments to ensure seamless event execution and exceptional member experiences
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Oversee on-site event execution including setup, event flow, troubleshooting, vendor coordination, teardown, and coordination with operational departments as needed
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Demonstrate strong problem-solving skills and the ability to think quickly and adapt in a fast-paced event environment while maintaining exceptional service standards and professionalism
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Manage multiple events simultaneously while maintaining strong attention to detail, organization, accuracy, and professionalism in a fast-paced environment
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Assist with event billing reconciliation, deposits, vendor invoices, and post-event follow-up as needed
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Support departmental administrative initiatives, operational projects, and Club-wide events as assigned by the Director of Catering & Events
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Two to three years of experience in catering, events, hospitality, private club, luxury hotel, resort, or high-end event venue environment preferred
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Strong organizational, time management, and multitasking skills with the ability to manage multiple priorities simultaneously
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Excellent written, verbal, and interpersonal communication skills with strong attention to detail and proofreading ability
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Knowledge of event logistics, banquet operations, food and beverage service, room capacities, and audio visual coordination
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Proficiency in Microsoft Office Suite, Adobe Acrobat, and internet-based systems; experience with Delphi, Social Tables, or similar event software preferred
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Professional, service-oriented approach with a strong member and guest focus
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Ability to work a flexible schedule including evenings, weekends, holidays, and extended hours based on event needs
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Bachelor’s degree preferred, ideally in Hospitality Management, Event Management, or related field
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Highly organized, detail-oriented, and dependable
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Maintains professionalism, composure, and a sense of urgency in a fast-paced environment
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Able to remain calm under pressure and confidently adapt to changing event needs and operational challenges
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Service-oriented with a passion for hospitality and creating exceptional member experiences
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Adaptable and capable of handling changing priorities and last-minute requests with professionalism
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Strong collaborator and team player who works effectively across departments and with external vendors
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Resourceful, proactive, and willing to “roll up sleeves” to support the team when needed
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Demonstrates integrity, professionalism, sound judgement, and strong work ethic
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Builds and maintains positive relationships with Members, guests, colleagues, and vendors through professional communication and follow-through