Catering Full Serve
Position Type/Expected Hours of Work
This is an on-call position with no guarantee of hours or shifts. Hours of work vary and are typically from 4:00 am to 2:00 am. Additional work hours and flexible schedule may be required. Shifts can last anywhere from 2 hours to 12 hours and may occur on any day of the week. Additional training and/or education hours may be required.
Classification
Non-Exempt
Reports to
Catering Operations FS Manager
Summary/Objective
Serve food and drinks in a professional manner; work with the Elephants team creating and promoting consistent quality food, provide Elephants customers with the best possible event service.
Essential Functions*
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Upholding Elephants Delicatessen’s Core Values
· Standard of Excellence, Unity, and Sustainability, as outlined in the employee handbook.
Event Serving
· Present positive image: good body language, personal hygiene and professional appearance, follow dress code
· Attend Elephants full serve department meetings and trainings to learn the “Elephants way” of service
· Create great rapport with our customers through exemplary food service and knowledge
· Replenish food and beverage stations
· Be familiar with seasonal menus and menu items
· Serve for a variety of meal styles i.e. plated meals, passed hors d’oeuvres, buffets
· Communicate with fellow staff regarding customer concerns or workflow
· Always display a can-do attitude
Bartending
· Set up full bar per Elephants specifications
· Sell and pour quality alcoholic drinks: usually wine and beer; occasional hard- liquor events
· Maintain all current OLCC regulations
· Maintain the safety of the bar area by monitoring over-consumption, spills, etc.
· Maintain a clean, tidy, and visually pleasing bar set up
Cleaning and Other Tasks
· Load/Unload equipment from central catering kitchen to be set up at events
· Ensure that all equipment is handled, cleaned, and stored properly
· Keep event space and staging areas clean and clutter free
· Set up/ break down buffets and beverage stations per current full serve standards
· Bus and clear event spaces
· Ensure security of premises during and after events