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Wyndham Indianapolis West

Catering Manager

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Description

Located in Indianapolis, Indiana

Job Summary:
We are seeking a highly organized and experienced Catering Manager to oversee our catering operations. The Catering Manager will be responsible for planning, coordinating, and executing all catering events to ensure exceptional service and customer satisfaction. This role requires strong leadership skills, attention to detail, and the ability to manage multiple projects simultaneously.

Responsibilities:
- Plan and organize catering events from start to finish, including menu planning, budgeting, and logistics coordination.
- Collaborate with clients to understand their specific requirements and ensure their needs are met.
- Hire, train, schedule, and manage catering staff to ensure smooth event execution.
- Coordinate with vendors, such as florists, rental companies, and musicians, to provide a comprehensive event experience.
- Manage and maintain inventory, including food, beverages, and supplies.
- Maintain accurate records of event details, including contracts, invoices, and client feedback.
- Ensure compliance with food safety regulations and maintain a safe and clean working environment.
- Continuously evaluate and improve catering processes to enhance efficiency and customer satisfaction.
- Stay updated with industry trends and provide recommendations for innovative catering offerings.
- Handle any customer complaints or concerns in a professional and timely manner.

Qualifications:
- Bachelor's degree in hospitality management or a related field preferred.
- Proven experience as a Catering Manager or in a similar role.
- Strong knowledge of event planning and execution, including menu planning, food presentation, and decor.
- Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
- Exceptional interpersonal and communication skills, with the ability to build strong relationships with clients, vendors, and team members.
- Ability to work under pressure and meet tight deadlines without compromising quality.
- Proficiency in Microsoft Office Suite and catering software.
- Understanding of food safety regulations and ability to enforce compliance.
- Flexibility to work evenings, weekends, and holidays, as required.

We are looking for a dedicated and passionate individual with a keen eye for detail and a commitment to delivering outstanding service. If you thrive in a fast-paced environment and have the skills to manage successful catering events, we would love to hear from you.

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