CBO Business Operation Analyst - Payment Applications

With minimal supervision, actively collaborates with CBO teams and payors to enhance efficiencies, maintain system profiles, and reduce errors/denials that cause inflow and preventable loss write-offs. This role may also serve as a liaison between clinical departments, information services, the Helios team, and external vendors. Participates in and coordinates system or process improvements.

EDUCATION AND EXPERIENCE:

Bachelor's Degree in Business Administration, Healthcare, Finance, IT, or related field, or a minimum of 7 years of experience in Hospital or Professional Billing, Contracting, Payment Variances, or other Healthcare Revenue Cycle experience required.

REQUIRED QUALIFICATIONS:

• 2 years of healthcare experience at a large, complex, integrated healthcare organization
• Knowledge of Medicare & Medicaid guidelines and third-party billing rules
• Strong analytical and critical thinking skills
• Excellent oral and written communication skills
• Proficiency in Microsoft Office, particularly Excel
• Ability to manage complex, simultaneous assignments with conflicting priorities

PREFERRED QUALIFICATIONS:

• EPIC system experience
• Experience gathering, organizing, and presenting data to leadership for decision support
• Strong diplomacy and collaboration skills