CBS Credit To Cash Analyst

Credit & Collections Analyst

Location: Mexico City

Role Summary As a Credit & Collections Analyst within Colgate-Palmolive’s Credit-to-Cash (C2C) organization, you will optimize customer credit risk, execute proactive collection strategies, and ensure accurate cash application. In this role, you safeguard internal controls, enforce credit policies, and partner cross-functionally to drive continuous process improvements across our Accounts Receivable portfolio. You will leverage data analytics and financial reviews to mitigate bad debt exposure, accelerate cash flow, and enhance working capital efficiency.

Responsibilities

• Evaluate customer creditworthiness by analyzing financial statements, credit agency reports, and payment histories to establish appropriate credit limits and payment terms.

• Lead proactive collection strategies for a designated account portfolio, driving timely dispute resolutions and managing delinquent accounts to optimize DSO.

• Review and validate deduction claims, supporting documentation, and compliance evidence to process credit notes in full alignment with internal controls and audit standards.

• Participate in month-end close activities by preparing cash forecasting updates, portfolio aging commentaries, and bad debt reserve analyses.

• Collaborate with Customer Development, Logistics, and Local Finance teams to resolve root-cause payment delays and implement digital automation within C2C workflows.

Required Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or a related field.

• 1+ years of experience in Accounts Receivable, Credit & Collections, Customer Service, or administrative finance roles.

• Proficiency in Microsoft Excel for data sorting, formatting, and basic formulas (e.g., VLOOKUPs, Pivot Tables).

Preferred Qualifications

• Direct experience working with enterprise ERP software such as SAP or Oracle.

• Demonstrated negotiation, dispute resolution, and cross-functional business partnering skills.

• Experience in a CPG or FMCG environment utilizing automated cash-application systems or credit scoring tools.