CBS Credit To Cash Analyst

Deductions Analyst

Location: Mexico City

Role Summary As a Deductions Analyst within Colgate-Palmolive’s Credit-to-Cash (C2C) organization, you will report to the CBS Credit to Cash Jr Team Lead and serve as the critical financial bridge between Commercial CDTs, Local Finance, Logistics, and external customers. In this role, you will drive the end-to-end resolution of commercial, logistics, and pricing deductions to protect internal controls, optimize working capital, and safeguard company profitability. You will leverage data-driven insights to resolve payment exceptions, build strong cross-functional partnerships, and support continuous process improvement and digital transformation initiatives across our Cash-to-Clock workflow.

Responsibilities

• Manage end-to-end deduction workflows by validating claims, tracking open-item aging reports, and issuing accurate credit notes in full audit compliance.

• Lead month-end close activities for deductions, analyze performance against key operational metrics, and prepare clear closing decks and executive commentaries for leadership.

• Partner cross-functionally with Customer Development, Logistics, and Local CDT Finance teams to solve root-cause disputes, clear open items, and recover payments.

• Define and execute continuous improvement initiatives using process automation, AI tools, and workflow simplification to standardize and enhance C2C efficiency.

• Conduct customer account analyses to identify deduction trends, implement corrective actions, and maintain clear visibility on bad debt exposures and P&L impacts.

Required Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, Supply Chain, or a related field.

• 2+ years of experience in Accounts Receivable, Deductions Management, Customer Service, or administrative finance/logistics roles.

• Proficiency in Microsoft Excel for data sorting, basic formulas, and reporting.

• Experience utilizing ERP systems such as SAP or Oracle.

• Intermediate to advanced English language proficiency.

Preferred Qualifications

• Demonstrated root-cause analysis and problem-solving skills within a CPG or FMCG environment.

• Strong cross-functional collaboration and written and verbal communication capabilities.

• Familiarity with process automation tools (RPA/BOTs), AI implementation, or continuous improvement methodologies.