CCC Platform and System Specialist

As our highly valued Contact Centre Platform & Systems Specialist , you'll play a key role in ensuring the technology behind our Contact Centre delivers seamless experiences for both our customers and our people. You'll own the day-to-day administration, reporting and optimisation of our contact centre platforms, while partnering with teams across the business to drive continuous improvement and smarter ways of working. If you enjoy combining technology, data and problem-solving to improve cust…