CCMA

Clinica De Salud Del Valle De Salinas

JOB SUMMARY:Provides indirect patient care in the office setting. Greets and registers patients. Verifies patient demographic and insurance information. Performs clerical duties. Meets the communication needs of the patient/family, office staff and the medical staff. Participates in performance improvement activities.

DUTIES AND RESPONSIBILITIES:

• Ensures services are provided in an effective and efficient manner when providing secretarial, clerical, and administrative support.
• Registers all patient using sign-in sheets; gives new patients medical forms to complete.
• Verifies patient demographic, employment, and insurance information.
• Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
• Supports and maintains a culture of safety and quality.
• Explains billing policies, collects copayments; refers patients without insurance to the office manager.
• Schedules new and return appointments; explains registration process and gives directions to new patients; may explain procedure preparation to patients.
• Answers the telephone in a professional and courteous manner; takes messages; directs calls to appropriate staff members.
• Photocopies patient schedule sheets each day, pulls the next day charts, prepares charts for new patients.
• Maintains daily patient log.
• Files lab and test results, files patient charts daily.
• Collects payments, writes receipts, writes payments in ledger, balances petty cash, makes bank deposits.
• Validates parking tickets, calls for taxi for patient, etc.
• Maintains a good working relationship with office staff members and physicians.
• Performs other duties as assigned.