CCTV Supervisor

Group overview

Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design and development centers, and a host of facilities in the Middle East and other countries.

alfanar is involved in:

• Electrical, electromechanical and civil engineering construction
• Manufacturing and marketing electrical construction products
• Allied engineering services

Our main divisions:

• alfanar electric
• alfanar construction
• alfanar building systems

alfanar electric

alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products.

alfanar electric operates industries in:

• Riyadh and Jubail, Saudi Arabia
• Dubai, UAE
• London, UK

alfanar has a development and engineering center in Chennai, India.

Industrial complex, Riyadh

The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh.

Spread across 700,000 square meters, the complex houses alfanar’s facilities.

The complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone.

Job purpose

To supervise the daily operation of CCTV monitoring activities and ensure proper functioning of surveillance and fire safety monitoring systems in order to maintain security, safety, and effective incident response.

Key accountability areas

CCTV system monitoring and operation

• Supervise daily CCTV monitoring activities to ensure continuous surveillance of assigned areas
• Ensure cameras, recording systems, and monitoring equipment are functioning properly
• Monitor system alerts and investigate unusual activities in accordance with security procedures
• Coordinate with technical teams to resolve system faults or repeated technical issues

Control room operations

• Ensure smooth operation of the control room and proper execution of monitoring procedures
• Oversee shift handovers and verify that incidents and observations are properly communicated
• Maintain accurate logs of incidents, alarms, and system activities
• Ensure control room procedures and security protocols are consistently followed

Team supervision and coordination

• Supervise CCTV operators during shifts and ensure proper coverage of monitoring activities
• Assign duties and support staff to maintain effective control room operations
• Prepare and manage shift schedules to ensure continuous control room coverage
• Provide guidance and feedback to team members to maintain professional performance
• Ensure team members follow established monitoring and reporting procedures
• Support recruitment activities by participating in interviews and providing input on candidate selection

Fire and life safety monitoring

• Monitor fire alarm and life safety system alerts from the control room
• Follow approved procedures when alarms or emergency alerts are activated
• Coordinate with on-site response teams and emergency services when required
• Ensure all fire and emergency events are properly recorded and reported

System maintenance coordination

• Report equipment faults and coordinate with technical teams for repairs or maintenance
• Ensure routine testing and system checks are conducted as scheduled
• Monitor storage capacity and system performance to ensure reliable operation
• Support periodic testing of surveillance and safety systems

Security compliance and reporting

• Ensure surveillance activities comply with security policies and procedures
• Prepare incident reports and provide updates when required
• Maintain confidentiality of surveillance information and security data
• Support security audits and operational reviews when requested

Role accountability

HR proficiency

• Training subordinates and forming a team to get the work effectively
• Provide leadership, coaching, and direction to subordinates in all aspects of their work
• Delegate subordinates in each respective assignment
• Ensure fair distribution of tasks to maintain morale and motivation of subordinates

Delivery

• Perform the planned activities to meet the operational and development targets as per delivery schedules
• Utilize resources effectively to achieve objectives within efficient cost and time
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks

Problem-solving

• Resolve any related problems that arise and escalate any complex operational issues

Quality

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities

Business process improvements

• Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible

Compliance

• Comply with related policy and procedures and work instructions

Safety

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services

Academic qualification

Bachelor degree in safety engineering or any relevant field

Work experience

4 to 6 years

Technical / functional competencies

• Security
• Security administration
• Security analysis
• Security architecture
• Security best practices
• Security compliance
• Security controls
• Security management knowledge
• Security monitoring
• Security systems maintenance
• Security standards and procedures
• Security training