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JTB Americas

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CDL Driver Trainee

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Dayforce: Hawaii – Driver TPT - CDL Trainee [Trainee Starting Pay: $18.00 - $20.00]
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Primary Responsibilities: Classroom and on-the-road training on driving commercial vehicles; transporting JTB Hawaii guests and customers on specific routes throughout the Island of Oahu, in a professional and friendly manner. Training period is approximately thirty to thirty-five days.

Percent
Time Spent

Essential Functions

25%

Complete Taptco 40-hour classroom Defensive Driving Training Course; complete Onboarding and online training, as well as Customer Service training and T- Bus training.

25%

Complete Pre/Post-Trip training - on all Travel Plaza Transportation passenger equipment. Complete behind-the-wheel training on all Travel Plaza Transportation passenger equipment. Wash rack training and procedures.

25%

Complete Route Training - Completion of all HI-Bus (Trolley & EV) routes, and deviation routes for the A.M. and P.M. shifts. Documentation training of daily HI-Bus (Trolley & EV) route sheets.

25%

Complete Route Training - Completion of route training for JTB Look arrivals/departure transfers. Training on JTB LOOK departure cards and arrival hotel list from Olioli Station. Training on all non-Japanese routes, Luau’s, Wedding transfers, Charters and locations around Oahu.

Secondary/Other Duties:
Perform other duties as assigned.

Knowledge, Skills and Abilities:

High school graduate, and required to be at least 21 years of age.
Required to possess a valid Hawaii driver’s license with a totally clean driver abstract.
Required to possess a commercial driver’s permit or CDL license for, B or C, with air brake and passenger endorsements. Must be able to drive any type of commercial vehicle requiring a CDL “B” and/or “C”.
Possess at least one (1) year experience in customer service or hospitality-related experience, preferred.
Able to frequently communicate with customers over a 2-way radio, cell phone, public address (PA) system and microphone in English and/or Japanese.
Able to work independently and work cooperatively with others; able to work with employees, business partners, and customers in a professional and positive manner.
Able to multi-task when vehicle in motion, while communicating with Dispatch over two-way radio.

Working Conditions:
Working Hours
Shift work variable between 5:00 a.m. and 12:00 a.m., 7 days/week. Overtime, weekend and holiday work required.

Environmental Conditions:
Subject to atmospheric conditions including: an air conditioned office, noise, exhaust fumes, dust, and adverse weather conditions.

Physical and Mental Demands

Possess visual acuity; including constant peripheral awareness or side vision, eye coordination, depth perception, focusing ability and color vision.
Able to exercise self-control and handle stressful situations; able to deal with angry customers.
Able to work with concentration, accuracy, and attention to detail.
Constant – requires grasping, handling, finger dexterity, vision, hearing, eye-hand-foot coordination;
Frequent – pushing, pulling/lifting/carrying less than 25 pounds to more than 50 pounds, stair climbing and bending;
Occasional – standing, walking, crawling, squatting, twisting, side bending, overhead reach
Seldom - kneeling, stooping, crouching, climbing
Not Applicable – running

Communication Demands

Constant – requires talking to co-workers and customers, written communication to co-workers;
Frequent – requires responding to verbal or written requests of co-workers, writing/composing written language, visiting/working at different worksites;
Occasional – requires talking to outside trades persons/vendors, talking on the telephone;
Seldom – requires written communication to customers, training/giving verbal instructions;
Not Applicable – written communication to outside trades person/vendors, supervising others, written or verbal requests of vendors.

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