Expectations of Leadership: - Actively support, demonstrate, and promote the company’s core values.
- Be approachable and engaging with fellow team members.
- Always treat individuals with dignity and respect regardless of job position.
- Demonstrate maturity through exhibiting excellent listening skills.
- Make educating, inspiring, and motivating your team central to your mission.
Major Responsibilities/Activities: - The Driver must always maintain a professional appearance and attitude.
- Responsible for picking up and delivering guests to authorized locations at designated time frames.
- Responsible for a Pre-trip and Post-trip inspection of vehicles daily. Any damage or discrepancies found must be reported immediately on your DVIR and the manager notified.
- Must follow all prescribed department policies and safety standards, as well as any Department of Transportation rules and regulations.
- Responsible for the safety of passengers by ensuring they are seated with seat belts fastened before the vehicle is in motion. The driver ensures the safety and security of all guests and team members.
- The driver will assist any elderly or handicapped person on entering and exiting the vehicle.
- Drivers will be trained and well versed on how to operate the shuttle with an ADA lift.
- Responsible for vehicle cleanliness and appearance while on duty.
- Upon leaving the vehicle, the driver will ensure it is turned off and not left running unattended.
- Any items left in vehicle by guests must be turned into Security/Lost and Found and logged.
- The driver must be able to respond and communicate with the Dispatcher on duty via cell phone or radio. The vehicle cannot leave the property without proper authorization.
- The driver is responsible for making sure that the vehicle is locked and secured at the end of their shift.
- Performs other duties as assigned.
Minimum Requirements: - Preference is given to qualified Santa Ana Tribal Members.
- High School diploma or GED.
- Must have a valid Class A or B Commercial driver’s license with Passenger Endorsement and provide a clean Motor Vehicle Record (MVR).
- Must have a current DOT Medical Card.
- Promote outstanding guest and employee relations in accordance with Star Luxury Transport Policies.
- Must always maintain a professional image for customers.
- Maintain a good working relationship with co-workers and positive attitude towards the Manger/Supervisor and the Company.
- Possess excellent customer service attitude and excellent communication skills.
- A smartphone capable of running company applications and communication systems is required.
- Must be able to obtain a Pueblo of Santa Ana Gaming Regulatory Commission non-gaming license.
Essential Mental Functions: The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. - Display strong verbal and written communication skills
- Knowledge of State of New Mexico transportation laws.
- Proven ability to handle conflict situations and handles stress effectively.
- Pleasant, polite manners for dealing with the public as well as staff.
- Must be a detail oriented, organized individual with the ability to multi-task and work independently.
- Must have the ability to understand procedures and gaming regulations and adhere to them.
- Must have the ability to read, analyze and interpret basic instructions furnished in written, oral or diagram form.
Essential Physical Functions: The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. - While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to grasp, handle, and feel, reach with hands and arms, talk and hear.
- Must be able to work various hours, as needed, including weekends and holidays.
- Must present self in a well-groomed, professional appearance.
- The employee must be able to lift up to 25 pounds.
- Must be able to work at a fast pace and in stressful situations.
- Must be able to work in inclement weather.
- Shift gears within vehicles that are not automatic shifting.
- Physical ability to safely perform the essential job functions of the position.
Equipment Used - There are a variety of different make and model vehicles.
- Mechanical tools and various vehicle liquids (oil, washer fluid, antifreeze, power steering, etc.)
- Standard office equipment including phones, calculators, copiers and fax machines.
- Computer (Basic Functions).
- Smartphones
Work Environment: The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees’ duties are performed both outdoors and indoors in a climate-controlled non-smoking environment. |
