CDZ Operations Specialist

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning. DHL Global Forwarding has an opening for an CDZ Operations Specialist in Dammam, Saudi Arabia.

Join us in connecting people and improving lives!

CDZ Operations Specialist position

• Execute customs and trade compliance plans and processes to optimize service and cost performance in the customs clearance activities
• Contribute to planning and directing flow of air and surface traffic to/ from foreign destinations to ensure customs clearance is completed in a timely and efficient manner
• Monitor shipped items, shipping validity dates and debits and duties/ tariffs at government institutions
• Execute customs entries, categorize goods based on information provided by customers and undertake customs security filing
• Close out post clearance modification, execute inbound and outbound documentation, archive customs documents and record customs shipment information and physical status
• Calculate duties, tariffs, price conversions, weight and volume of merchandise exported/ imported to/ from foreign destinations
• Impart guidance on pricing and margin, support on bids, RFQs and customer presentations
• Resolve customer issues and appropriately resolve incidents such as escalations/ disputes raised by internal or external customers
• Stay updated with latest regulation changes and achieve adherence to compliance standards, legal requirements and import/ export control legislation
• Pursue activities for issuing and controlling import licenses, and processes and controls of the export area
• Collaborate with counterparts in customs authorities and government bodies for running smooth operations and to meet regulatory compliance
• Participate to develop and implement workflow models between central customs operations and transactional operations teams
• Study and resolve issues in day-to-day delivery, and implement practices and quality standards for customs focusing on increasing effectiveness and efficiency, and controlling costs
• Research, identify and obtain the permits, licenses, and certificates required for customs clearance and general customs formalities
• Advice customers on legal (e.g. trade compliance - shipments to sanctioned countries) and customs topics

Now, here is what we need from you!

Education Level

Bachelor’s Degree or equivalent experience/qualification

Experience Level

more than 4 years

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than ~30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.