Cellar Service Technician

Field Based Role - Covering North East area - Sunderland/Newcastle

This is a field based role covering (North East - Sunderland/Newcastle) (company vehicle provided). The working hours are Monday to Friday 8.00am/8.30am to 4.00pm/4.30pm, with overtime available if desired.

Your role as Cellar Service Technician

• Install brands to dispense and industry standards.
• Provide customer support with dispense issues.
• Work within a given area and beyond to ensure all services and installations are completed within Service Level Agreements set and ensuring targets are maintained.
• Organise and plan own workload within an area liaising with customers and ensuring stock and equipment are in place.
• Responsible for the organisation of all appointments with direct communication with customers and sales teams.
• Manage and maintain stock in vans and at store locations (PUP), ensuring stocktakes are completed, stock/equipment issued correctly to a job and receipted correctly on the system..
• Understand dispense equipment, be able to maintain and fix equipment as required and complete basic building works.

What you’ll bring…

• Previous experience in a service-based technical environment
• Level 2 Technical Certificate in Cellar Service installation and maintenance NCCSIM (preferred, but not essential)
• Proven knowledge of the Technical Services / Drinks Industry
• Customer Service / Field based experience
• Mainframe and PC experience with good analytical skills
• Food Safety and Health & Safety Basic Qualifications
• Hold a clean Driving license

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…