CENTER DIRECTOR

Center Director - Dayton Campus

Full Time Position

Key Responsibilities:

Personnel & Team Leadership

• Manage team productivity, optimize underutilized resources, and handle conflict resolution.
• Oversee human resources processes including hiring, interviewing, staff training, evaluations, coaching plans, corrective actions, and termination recommendations.
• Foster a positive, client-centered team environment to maintain strong staff morale and coordinate clinical coverage.

Financial Management

• Oversee program budgets, approve purchases, monitor debit card transactions, and authorize rental assistance within guidelines.
• Drive financial health by meeting revenue projections and minimizing expenses to achieve zero-neutral or positive margins.
• Meet or exceed monthly THL/BHSN location goals.

Clinical & Program Operations

• Ensure full compliance with licensure, contract requirements, and MCO/CARF standards.
• Maintain adherence to organizational policies, program goals, and optimal service mixes.
• Direct operational workflows, including new program implementation, new client assignments, and the execution of the THL model and staff changes in the integrated care arena.

Customer & Community Relations

• Resolve customer complaints and troubleshoot client-related issues within the clinic and local community.
• Act as a recognized behavioral health expert at community events, presentations, and local agency meetings.
• Collaborate with community leaders to identify gaps in care and design strategic solutions.