Center Head
Center Head
Roles and Responsibilities:
1. Strategic Planning
· Develop and implement regional strategies to
achieve program goals
· Conduct needs assessments and analyse data to
inform program decisions
2. Program Oversight:
· Manage program operations, ensuring effective
delivery and quality
· Ensure compliance with organizational policies
and procedures
3. Team Leadership:
· Supervise and mentor team members, providing
guidance and support
· Foster a collaborative and inclusive team
environment
4. Stakeholder
Collaboration:
· Build and maintain relationships with key
stakeholders, including partners, funders, colleges and community leaders
· Communicate program goals, progress, and impact
to stakeholders
5. Partnership Development:
· Identify and pursue new partnership
opportunities to expand program reach and impact
· Manage partnerships, ensuring effective
collaboration and communication
6. Program Quality
Assurance:
· Monitor and evaluate program quality,
identifying areas for improvement
· Implement quality assurance processes and
standards as per QMS
7. Performance
Monitoring:
· Track and analyse program data, identifying
trends and areas for improvement
· Develop and implement corrective actions to
address performance gaps
8. Budget Management:
· Manage regional budgets and proper unitisation,
ensuring effective allocation of resources
· Monitor expenses and ensure compliance with
financial policies
9. Marketing and
Compliance:
· Ensure program visibility and promotion through
marketing and outreach efforts
· Maintain compliance with organizational and
regulatory requirements
10. Capacity
Building:
· Develop and implement capacity-building
initiatives for team members and partners
· Ensure that regional teams have the necessary
skills and resources to deliver high-quality programs
11. Risk Management:
· Identify and mitigate risks that could impact
program delivery or reputation
· Develop and implement risk management plans and
procedures
12 . Innovation and
Improvement:
· Encourage innovation and continuous
improvement in program delivery
· Develop and implement
new approaches and
13 . Reports
· Creating monthly and quarterly reports as
per Infosys standard