Centralized Functions Specialist

Primary Purpose of the Position: The Centralized Functions Specialist plays a vital role in ensuring the smooth operation of various administrative functions across the Federally Qualified Health Clinic (FQHC). This includes medical records management, patient referral coordination, testing and medication authorizations, and fax queue management.

Duties/Responsibilities:

• Maintains the central fax queue ensuring all incoming faxes are processed in a timely manner and routed to the correct patient chart by using the two patient identifiers.
• Scan all assigned reports, records and other documents into the patients’ chart in a timely manner using recommended naming conventions.
• Ensure timely processing of referrals, including coordination with specialists, insurance verification, and follow-up on outcomes.
• Submit and follow up on authorization requests for testing and medication to insurance companies.
• Process medical record requests in a timely manner while following HIPAA guidelines.
• Support the development of new processes and procedures as the department evolves and expands.
• Perform other projects/ duties as assigned in a timely fashion to support the efficient operations of the department.