Centre Manager Cherrybrook
- Take the reins of a portfolio of 4
x shopping centres, Ropes Crossing, Cherrybrook, Jordon Springs & Lake
Munmorah
- Bring your experience, ideas and
leadership style to improve operations and customer experience.
- Work alongside engaged
stakeholders and an on-site team committed to delivering results.
Who we are looking for:
A retail property professional who
understands what drives foot traffic, retailer success and customer experience.
A leader who can balance
operational excellence with commercial outcomes and long-term asset
performance.
Someone who takes pride in
creating vibrant destinations where retailers, customers and the local
community thrive.
An experienced people leader who
can motivate on-site teams and foster a culture of accountability and service
excellence.
A proactive communicator who can
influence outcomes across multiple stakeholder groups and navigate competing
priorities.
A hands-on Centre Manager who
leads from the front and stays connected to the day-to-day operation.
The Role:
We're seeking a hands-on Centre
Manager to oversee the daily operations of a shopping centre in the West of
Sydney, balancing business-as-usual management with a complex stakeholder
environment. You'll be empowered to drive improvements, resolve challenges and
make a visible difference across the centre.
Key Responsibilities:
- Lead the day-to-day management of
this centre delivering exceptional operational, commercial and customer
outcomes.
- Prepare and manage annual
operating budgets, forecasts and capital expenditure plans, ensuring strong
financial performance and cost control.
- Drive retailer engagement and
performance through proactive communication, issue resolution and a
customer-focused approach.
- Monitor centre performance,
including sales trends, customer feedback, occupancy and key operational
metrics, identifying opportunities for continuous improvement.
- Partner with Asset Management,
Leasing and Marketing teams to support activations, events, leasing initiatives
and asset enhancement opportunities.
- Oversee facilities management,
maintenance programs, essential services and contractor performance to ensure a
safe, well-presented and operationally efficient environment.
- Ensure compliance with all
statutory, safety, risk management and governance requirements, maintaining
accurate records and operational documentation.
- Lead the delivery of capital
works, upgrades and asset initiatives, ensuring minimal disruption to
retailers, customers and trade.
- Identify and implement
opportunities to enhance the customer experience, strengthen retailer
performance and contribute to the long-term success of the assets.
About Knight Frank
- Enjoy two extra weeks of leave,
two wellness days every year, and your birthday off to celebrate your way
- People first culture with visible,
approachable leaders who keep everyone connected through open conversations and
regular business updates
- Drive your career forward with
structured six‑monthly check‑ins and the ability to start growth conversations
anytime.
- Work smarter with purpose-built
property platforms and technology designed to save you time every day
Important to know
You must have valid Australian
working rights to be considered
A police check is required for
successful candidates.
We use AI tools to assist with
hiring, but people make the final decisions
We are currently NOT accepting
candidates via an agency, we have PSA’s in place.