Centre Operations Executive
Summary
Manages day-to-day administrative and enrolment tasks for a children's brain development centre, handling data entry, customer records, and course materials.
Company Overview
The Shichida Method™ is the leading brain development programme in Singapore and Malaysia, using education technology from Japan since 1958. It develops children's talents and learning abilities through brain stimulation courses and leads 21st-century learning globally.
Job Summary
Handles centre dministrative and enrolment operations by managing data entry, customer records, and course materials to ensure smooth centre functions and customer satisfaction.
Responsibilities
- Enter and update data accurately to maintain comprehensive customer records and generate reports for management review
- Manage enrolment, renewal, and post-enrolment processes to ensure timely and accurate customer service
- Assist the manager in updating accounting records and handling course termination procedures to maintain financial and operational accuracy
- Coordinate the distribution of quarterly learning materials to support course delivery and student engagement
- Communicate confidently with customers to address inquiries and provide clear information
- Organize tasks effectively and pay close attention to detail to ensure operational accuracy
- Work independently to complete assigned tasks and support centre operations efficiently
Other Information
- Work days: Wednesday to Sunday