Centre Sales Assistant

Job Description & Requirements

LVL Music Academy is looking for an organised, responsible and customer-focused intern to support the daily operations of our music academy.

The centre sales assistant will work closely with the Centre Manager, teachers and management team to assist with customer enquiries, student registrations, lesson coordination, sales support and general centre administration.

Key Responsibilities

• Attend to customer enquiries through WhatsApp, telephone, email and walk-ins.

• Assist parents and students with lesson information, trial bookings and registrations.

• Follow up with prospective customers and support the conversion of enquiries into enrolments.

• Coordinate lesson schedules between students, parents and teachers.

• Assist with instrument sales, rentals and repair enquiries.

• Maintain accurate customer, student and sales records.

• Support payment collection, invoicing and administrative documentation.

• Assist with classroom preparation and the daily organisation of the academy.

• Support concerts, workshops, student activities and promotional events.

• Assist with social-media content, photographs and simple marketing materials when required.

• Perform other operational and administrative duties assigned by management.

Requirements

• Certification in marketing, communications, hospitality, arts management, music or a related field.

• Confident communicating with customers, parents and children.

• Responsible, organised and able to follow up on assigned tasks.

• Good written and spoken English.

• Comfortable using WhatsApp, email, spreadsheets and basic digital systems.

• Interest in music or music education is an advantage.

• Must be able to work on weekends, Saturday and Sunday (2 days off days on weekday)
  

Compensation package:

• Basic Pay starting from $2000. You will earn more with incentive bonus.
• Outpatient medical benefits
• Hospital medical benefits
• Annual leave
• Term break leave
• More