CEO / Head of Mobilization and Service Delivery

Transdev Group is looking for a CEO / Head of Mobilization and Service Delivery in Madinah, Saudi Arabia Mobility Company At Transdev, we are proud to provide 12 million passenger trips on average everyday thanks to efficient, easy to use and environmentally friendly transportation services that connect people and communities. Our approach is rooted in long-term partnerships with businesses and public authorities, and in the relentless pursuit of the safest and most innovative mobility solutions. We are a team of people serving people, and mobility is what we do. Transdev is jointly held by Caisse des Dépôts Group and the Rethmann Group. In 2023, with 102,000 employees in 19 countries, the Group generated total revenues of €9,33 billion. Destination/ Roadmap Transdev is part of a Consortium that includes two other highly experienced local and global partners who, together, have over 50-years of service delivery experience: Nesma Company Ltd, our Saudi based partners, who hold 51% of the ownership in the Consortium. Transdev, who own 36% of the ownership in the Consortium; and Moventis-TCC, our Spanish based partner, who own the remaining 13%. The Consortium is currently bidding for a public transport Contract in the Kingdom of Saudi Arabia (KSA). The Madinah BRT Project consists in the greenfield development and operation of a BRT- and bus-based public transport network. Key Responsibilities The project will be delivered as follows: Project Co – this will be a Special Purpose Vehicle (SPV): That will establish a contractual relationship with the Madinah Development Authority (MDA) to deliver all Works (Depots, ITS, Bus, etc.) and Services requirements throughout the initial 2-year Works Period (EPC mobilization phase), and then throughout the 10-year Services Period Operation Maintenance Company (O M Co): this will be the organization that will assume responsibility for operating the BRT services at the end of the 2-year mobilization phase. It will be responsible for providing the Operating, Maintenance and support services for the BRT, and will have a typical organizational structure of a bus operating company, tailored to the unique requirements of Madinah. The Chief Executive Director / Head of Mobilization and Service Delivery will lead the management team of the Madinah BRT O M Co and will play a key role in the ultimate delivery and day to day running of the Project. The Chief Executive Director / Head of Mobilization and Service Delivery will report to CEO of SPV and the O M Co board of directors. For matters related to Transdev Group, he/she will report to the Transdev Senior Vice President in charge of Asia, Middle East Africa region part of the International Zone. The Chief Executive Director / Head of Mobilisation and Service Delivery will provide leadership and appropriate strategic direction relative to the management of the business; achieve targets and service level objectives aligned with contractual obligations and customer expectations, within agreed budget, optimum profitability and effective use of assets leveraging internal and external resources. You will be part of Executive Committee which will comprise of key senior leaders from both SPV and O M Co in charge of delivery the project. Key responsibilities for the Executive Committee that will be in place throughout the 12-years of the Contract Period, will include: Owning the vision for the project Leading the project, providing clear leadership and direction throughout its life Securing the budget required from the outset to set up and run the project and fund the transition activities so that the desired benefits can be realized. Providing overall direction and leadership for the delivery and implementation of the project Having accountability for its outcomes Being accountable for the project’s governance arrangements Managing the interface with key senior stakeholders, keeping them engaged and informed Managing the key strategic risks facing the project Maintaining the alignment of the project to the MDA’s strategic direction Main missions consist in: Mobilization of the O M Company (during the Works Period, i.e., c. two years from contract execution. Leading the mobilization of all aspects of the O M Co in time for Service Availability Date (i.e., start of commercial service) including (but not limited to): Recruitment, Ramp-up and training of staff, Establishment of the standard operating procedures, operation of the trial periods. Ensuring coordination with the SPV planning and activities Delivering on contractual requirements, as applicable, to ensure completion of the Project in time for Service Availability Date. Chairing the Mobilization Executive Committee which will act as the primary leadership group for the mobilisation process. The committee will be responsible for the delivery of the mobilization plan and report into the Executive Committee (detailed above). Service Delivery (during the Services Period) Responsible for the implementation of the services as per the contractual agreement and transport plan Developing capability strategies for the O M Co departments to optimize cost and maximize value for the Project. Leading the development and implementation of change management solutions which target operational deficiencies and improve the overall efficiency of the business. Leading, encouraging and coaching the management team and creating an environment to enable development of staff into highly motivated professionals. Delivering on the employee and the customer value propositions as well as drive performance and customer driven culture. Financial Management Accountable of financial performance of O M Co Providing leadership in monitoring financial performance through addressing cost impacts and maximizing the return on investment to achieve optimum profitability ― operational expenditure, indirect expenditure management, process efficiencies and service quality imperatives. Establishing budget priorities and ensure that operations are maintained within established financial objectives and agreed budget.