Certified Medical Assistant
Description
The Certified Medical Assistant (CMA) at Altitude Sport & Spine is a foundational member of our clinical team and a key driver of the patient experience in a growing, performance‑focused private practice. This role blends strong clinical competency with professionalism, efficiency, and genuine care for active individuals seeking injury recovery, pain relief, and optimized movement. As a startup practice, we are building systems, culture, and standards, making this an exciting opportunity for a CMA who thrives in a dynamic environment, takes ownership of their work, and values teamwork. The CMA works closely with providers to support sports medicine and spine evaluations, in‑office procedures, and care coordination while maintaining a smooth, positive clinic flow. The CMA is responsible for rooming patients, obtaining and documenting accurate medical histories and vitals, assisting with procedures and injections, preparing equipment and supplies, and ensuring exam rooms meet cleanliness and readiness standards. This role also supports patient education, accurate EMR documentation, and proactive communication to help patients feel informed, confident, and supported throughout their care journey. At Altitude Sport & Spine, the CMA represents our brand at every patient touchpoint, delivering care that is skilled, efficient, respectful, and athlete‑minded. Success in this role requires adaptability, attention to detail, and a commitment to helping build something exceptional from the ground up.
Essential Duties and Responsibilities
Clinical Support & Patient Care
•Prepare patients for examinations, procedures, and treatments by obtaining and documenting accurate vital signs, medical histories, medications, and chief complaints.
•Assist providers during sports medicine and spine evaluations, in‑office procedures, and injections (within scope of certification and training).
•Prepare and maintain sterile fields, instruments, and supplies for procedures and treatments.
•Perform basic clinical tasks such as EKGs, phlebotomy, wound care, splinting/bracing assistance, and injections support as applicable.
•Monitor patients before, during, and after procedures, reporting any changes or concerns promptly to the provider.
Patient Experience & Education
•Serve as a primary point of patient interaction, ensuring each patient feels welcomed, informed, and respected.
•Provide clear patient education related to procedures, post‑visit instructions, treatment plans, and follow‑up care.
•Reinforce provider instructions and assist with care coordination to promote adherence and optimal outcomes.
•Maintain professionalism, empathy, and discretion in all patient interactions.
Clinic Flow & Operational Support
•Efficiently room patients and manage patient flow to support on‑time appointments and a smooth clinic experience.
•Maintain clean, organized, and fully stocked exam and procedure rooms throughout the day.
•Anticipate provider needs and proactively prepare rooms, equipment, and supplies.
•Assist with inventory tracking, supply ordering, and restocking to support startup efficiency and cost awareness.
Documentation & Compliance
•Accurately document clinical information, procedures, and patient interactions in the electronic medical record (EMR).
•Ensure documentation meets regulatory, legal, and billing support requirements.
•Adhere to all infection control, safety, HIPAA, and OSHA standards.
Team Collaboration & Startup Culture
•Work collaboratively with providers, front‑desk staff, and leadership to build efficient workflows and a positive clinic culture.
•Demonstrate adaptability and willingness to assist across roles in a startup environment.
•Contribute ideas for process improvement, patient experience enhancements, and operational efficiency.
•Represent Altitude Sport & Spine’s brand values at every patient and team interaction
