Certified Medical Assistant (CMA)

Medical Assistant Responsibilities

• Prepares instruments, equipment, and materials for patient care and keeps exam rooms aseptic, neat, and stocked.
• Obtains and documents complete patient data in a timely and accurate manner.
• Prepares patients for exams and assists providers with exams, tests, and procedures as needed.
• Provides patients with instructions in preparation for specific procedures and tests when appropriate.
• Performs basic procedures as ordered by the provider and within the scope of practice.
• Proficiently uses computer applications as required for patient care.
• Processes prescriptions as directed by the provider.
• Communicates with patients about concerns, collects information, and relays this information professionally and efficiently to the provider.
• Performs and complies with quality control measures.
• Completes care team calls promptly and assists with other care teams as needed.
• Obtains all necessary medical records for their patients.
• Completes necessary FLMA/STD paperwork.

Teamwork and Development

• Demonstrates the ability to be proactive, supportive, and collaborative.
• Share knowledge, promote positivity, and take personal responsibility for your professional development.
• Demonstrates the ability to seek and value open, honest communication and constructive feedback on time.
• Provide outstanding communication, documentation, education, and care to all patients.
• Demonstrate a natural ability to actively listen, lead with curiosity, and assume the best intentions of others.