Certified Medical Assistant Float

The Certified Medical Assistant Float provides essential clinical and administrative support to healthcare providers, ensuring high-quality patient care and efficient clinic operations across multiple locations. This role performs both back-office clinical duties and front-office responsibilities while maintaining a positive patient experience and supporting overall workflow efficiency. Key responsibilities include:

• Maintain accurate patient records and update Electronic Health Records (EHR) systems in a timely and accurate manner.
• Support front-office operations including patient scheduling, registration, insurance verification, referral coordination, and check-in/check-out procedures as needed.
• Assist healthcare providers during patient examinations, treatments, and minor in-office procedures.
• Prepare, clean, and sanitize examination rooms and medical equipment in compliance with infection control and safety standards.
• Collect, document, and communicate patient medical history, vital signs, and other relevant clinical information accurately.
• Provide exceptional customer service to patients, families, and visitors while promoting a welcoming and professional environment.
• Educate patients on treatment plans, medications, follow-up care, and post-visit instructions as directed by providers.
• Maintain and restock clinical and office supplies while ensuring exam rooms are fully prepared for patient care.
• Float and travel between clinic locations as assigned to support staffing and operational needs.
• Ensure compliance with HIPAA regulations, company policies, and clinical protocols.
• Collaborate effectively with providers, front office staff, and clinical teams to support efficient patient flow and clinic operations.
• Perform administrative and clinical duties in a fast-paced environment while maintaining professionalism and attention to detail.
• All other duties as assigned.