Certified Nursing Assistant (CNA)

Roles & Responsibilities

Clinical & Patient Care Support

• Assist with obtaining patient health history, personal data, chief complaint, and vital signs; document accurately in the medical record.
• Escort patients to exam rooms, prepare rooms for procedures, and support physicians during treatments and examinations.
• Clean, stock, and maintain exam rooms and clinical areas; ensure equipment and instruments are properly sterilized.
• Collect, label, and deliver specimens to the laboratory following protocol.
• Assist physicians with minor diagnostic procedures and treatments as directed.

Patient Experience & Team Collaboration

• Ensure complete and accurate communication of patient information.
• Provide patient care that promotes comfort, dignity, and satisfaction.
• Collaborate with co-workers and clinical staff to maintain efficient patient flow.
• Communicate clearly and empathetically with patients, families, and staff.
• Support peers and department objectives by demonstrating teamwork and professionalism.

Accountability & Compliance

• Complete assigned tasks promptly and keep supervisors informed of issues.
• Maintain strict patient confidentiality in accordance with HIPAA standards.
• Attend required staff meetings, training, and maintain current licensure/certification.
• Adhere to infection control, OSHA, compliance, and safety guidelines.
• Demonstrate adherence to department dress code and organizational standards.
• Participate in performance improvement and cost-effective practices.