Chalet Host (M/W/X) - Temporary Contract - Lech
This position is a 40h contract per week - to be filled for a duration of 5 months, starting from 27th of November 2026.
🎯 Rôle :
As a Chalet Host, you’ll be responsible for delivering exceptional daily service to guests and ensuring that our luxury properties are maintained to the highest standards. This is a hands-on and varied role that includes preparing breakfast, daily housekeeping, setting and serving meals, lighting fires, and creating a warm and welcoming atmosphere.
We’re looking for hospitality professionals who are passionate about guest experience, proactive, discreet, and ready to go the extra mile to ensure every stay is truly unforgettable.
✨Responsibilities:
Guest Service & Hosting
Deliver warm, professional, and discreet service from guest arrival to departure
Anticipate guest needs and go above and beyond to exceed expectations
Set up, serve, and clear meals and drinks with precision and elegance
Provide assistance with guest requests and in-resort logistics where needed
Breakfast Preparation
Prepare and serve breakfast daily, following Bramble Ski standards and menus
Maintain a clean and organised kitchen and service area
Manage breakfast timing in coordination with the guests and chef.
Housekeeping & Chalet Presentation
Perform daily housekeeping to the highest standards, including bedrooms, bathrooms, and common areas
Manage linen changes, turndown service, and in-chalet laundry
Maintain cleanliness and order throughout the chalet at all times.
Ambiance & Chalet Maintenance
Light and maintain fires, adjust lighting, and create a cosy and luxurious atmosphere
Proactively ensure the chalet is always beautifully presented and guest-ready
Monitor and report any maintenance or technical issues promptly.
Team Collaboration
Work closely with the chalet chef, manager, and driver to deliver a seamless guest experience
Communicate effectively with your team to coordinate tasks and resolve issues
Show initiative and flexibility, supporting team members across roles when needed.
Stock & Hygiene Management
Manage in-chalet supplies, restock amenities, and organise storage areas
Adhere to all health, hygiene, and safety protocols in food handling and cleaning
Assist with deliveries and stock inventory where required.
⚠️ Working Hours and Specific Requirements:
Bramble Ski operates under the CCNT (Swiss hospitality collective agreement). Due to operational requirements, work on Saturdays and Sundays is expected, particularly during high season.
Schedules are organized on a rotating basis and shared at least one week in advance in coordination with the resort team, in line with CCNT working time and rest period regulations.
Overtime is managed in accordance with CCNT rules and compensated either through time off in lieu or payment, as applicable.
All scheduling and compensation practices must remain fully compliant with CCNT requirements, and adjustments will be made where necessary to ensure compliance.
🔍 Ideal Candidate:
Required skills & experience:
Minimum 2 years' experience in the luxury hospitality sector (chalets, hotels, yachts, events, etc.)
Strong housekeeping skills with a high attention to detail
Some cooking experience is a plus (professional kitchen, cookery course, or group catering)
Fluent in spoken English; French or German is a bonus
Positive, proactive, and able to work both independently and in a team
Reliable, discreet, and service-oriented
Well-presented and comfortable in a guest-facing role
Passionate about hospitality and mountain life
All our positions are open, on an equal skills basis, to employees with specific needs or accommodations related to a disability.
Perks:
📱 Phone Allowance
🚁 Travel allowance
🎿 Organised Ski Pass
🏠 Organised Accommodation
👕 Company Jacket
🚁 Air Glaciers Heli Rescue Card
⛷️ Seasonal Ski/Board Hire - subject to availability
🎉 Team Events