Change Management Lead -Salesforce Implementation

Change Management Lead – Salesforce Implementation Location: Baltimore, MD (Hybrid – 3 days onsite per week) Job Type: Long-Term Contract Position Overview We are seeking an experienced Change Management Lead to drive the successful implementation and adoption of a large-scale Salesforce 311 modernization initiative. This role will lead organizational change efforts, partner with cross-functional stakeholders, and ensure a seamless transition to an enhanced customer service platform. The ideal …