Change Management Manager (CMO)
Posted Updated
Description
ACG_3926_JOB
Our client is a leading banking company that is looking for a qualified candidate to join their firm.
1. Management Responsibilities
- Define the department’s overall direction, objectives, and working culture.
- Develop and implement departmental work plans in alignment with organizational priorities.
- Lead, manage, and develop the team to ensure effective execution and capability enhancement.
- Evaluate employee performance and overall work effectiveness.
- Provide recommendations regarding staffing, recognition, rewards, and other people-related matters within the department.
2. Change Management Responsibilities
Change Planning
- Provide overall direction for change management activities in alignment with the Bank’s strategic objectives and develop short- to medium-term plans covering a 1–3 year horizon.
- Review and approve the scope, level, and key focus areas of change management programs.
- Determine intervention priorities and establish overall implementation principles for change initiatives.
Change Management Planning & Coordination
- Lead the development and proposal of enterprise-wide change management directions, principles, and approaches.
- Oversee the preparation and submission of the overall change management plan, including scope, priorities, key concepts, and implementation methods.
- Act as the key coordination point between the Change Management Office and SMO, PMO, CoE, and other relevant units.
- Recommend resource allocation, budgets, and priority levels for individual change programs in accordance with the approval process.
- Provide strategic advice to and report to the Executive Management Board on the overall effectiveness of change management activities.
Implementation Management
- Review and approve detailed change management content and activities to ensure consistency with the overall approved plan and direction.
Monitoring & Evaluation
- Assess the overall effectiveness of transformation initiatives based on actual data and implementation results.
- Report to the Executive Management Board and provide recommendations for periodic adjustments to change management plans.
Driving Innovation & Building a Transformation Culture
- Establish operating mechanisms for a core network of transformation champions.
- Develop frameworks and programs to promote a transformation culture and new ways of working across the organization.
- Develop concepts and key messages for innovation, initiative, and idea-generation programs in line with the Bank’s overall direction at each stage.
- Perform other duties as assigned by the Head of Strategy Division.
Requirements
- Bachelor’s degree in Banking & Finance, Economics, Human Resources, Communications, Business Administration, or a related field.
- Strong knowledge of strategy, management models, change management methodologies, organizational culture, and change intervention solutions such as communications, training, and policy initiatives.
- At least 6 years of experience in the Banking and Financial Services sector, with professional exposure to strategy, communications, training, human resources, or project management.
- At least 3 years of experience in a managerial position at Department Head level or above.
- Strong communication and stakeholder engagement skills.
- Excellent presentation and inspirational communication capabilities.
- Strong long-term planning and strategic thinking skills.
- Proven leadership and management capabilities.
Contact: Huy Le
Due to the immense number of applications, only shortlisted candidates will be contacted.