Change Manager
Our client within the banking sector is seeking an
experienced IT Change Manager to ensure the successful, compliant, and
efficient delivery of IT changes into production environments. The role plays a
key part in maintaining governance, operational stability, and regulatory
compliance while supporting Agile delivery teams.
The IT Change Manager acts as the bridge between technology
teams, business stakeholders, and governance functions, ensuring that change
processes are well-controlled, auditable, and aligned with industry standards
and banking regulations.
Requirements
Must Have
- Bachelor's
degree in Computer Science, Information Technology, or related field.
- Proven
experience in IT Change Management within complex IT environments.
- Strong
knowledge of ITIL Change Management processes and best practices.
- Experience
with Azure DevOps and ServiceNow.
- Strong
understanding of CI/CD pipelines and DevOps practices.
- Good
understanding of the Software Development Life Cycle (SDLC).
- Advanced
reporting and analytical skills.
- Experience
working within regulated environments (Banking, Finance, Insurance, etc.).
- Excellent
communication and stakeholder management skills.
Should Have / Nice to Have
- Experience
in Agile/Scrum environments.
- Knowledge
of Excel VBA/Macros and reporting automation.
- Experience
with governance, risk, and compliance frameworks.
- Familiarity
with audit processes and regulatory controls.
- Knowledge
of release management and deployment processes.
- ITIL
certification or related Change Management certification.
Soft Skills
- Strong
leadership and facilitation capabilities.
- Analytical
and data-driven mindset.
- Ability
to work independently and proactively.
- Excellent
interpersonal and collaboration skills.
- Strong
problem-solving abilities.
- Adaptable
and comfortable working in fast-paced environments.
- Ability
to bridge the gap between technical and business stakeholders.
- Strong
organizational and prioritization skills.